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The Speech House Hotel – reviews, photos

3.0 of 5
Coleford Road | Speech House, Coleford GL16 7EL, England
Hotel amenities
The Speech House Hotel
Ranked #1 of 3 hotels in Coleford
4.0 of 5 stars 80 Reviews
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80 reviews from our community

    Trip type
Traveller rating
    28
    33
    11
    3
    5
Date Rating
Cambridge, United Kingdom
1 review
“Accommodation and service exceeded expectations”
5 of 5 stars Reviewed 13 February 2012

We arrived quite late on Friday evening, we were made to feel welcome and given a choice of dining options. We chose the more informal Orangery and were very impressed with our meals. Delicious!
The room was amazing! It was one of their '4 poster bed' rooms. It exceeded all our expectations. The bed must have been over 2m wide with beautiful carved wooden posts, ends and canopy. The room was warm and comfortable.
Breakfast was good
The 2nd evening we chose the formal dining option which happened to be a 'Valentines' package. 6 generous courses (including champaign and canapes and coffee and petite fours) and delicious.
Thank you to the friendly and helpful staff! We can thoroughly recommend this hotel.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Janice330 about The Speech House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Speech_House, General Manager at The Speech House Hotel, responded to this review
14 February 2012
Dear Janice,
Thank you for taking time to leave a review on your stay with us, it is always good to get customer feedback. We take every review seriously and use them to improve the visitor experience.
I was delighted to read that you both had a great time and that you enjoyed your stay with us. Yes the antique four posters in the main house are truely amazing and quite unique.
So glad you enjoyed our Valentine package, I trust it set the seal on your stay.
I have circulated your very kind comments to all our staff, they are very much appreciated.
Now that you have found us we hope it will not be too long before you return.
I hope you both had a safe journey home.
Thank you once again for leaving your review.
Best wishes
Peter & Gill Hands
Directors
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Cinderford, United Kingdom
1 review
“Food and Staff”
5 of 5 stars Reviewed 13 February 2012

Since moving to the Forest of Dean in September 2011, I have been to the Speech House many, many times for lunch, with my husband and with friends. I have only ever had one minor experience when the new kitchen was being used for the first time and I waited a long time. I was asked if I would like complimentary drinks, and, my food, when it came, was delicious and complimentary.
On all other occasions the food has been excellent; well prepared, tasty and well presented
I have never had a bad meal at the Speech House.
My comment on the staff is, that they are all polite, well trained, welcoming and will do their very best for you.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Denise H about The Speech House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Speech_House, Owner at The Speech House Hotel, responded to this review
14 February 2012
Dear Denise,
Thank you very much for taking time to leave a review on your previous visits to the Speech House.
We did as you say have a blip following the installation of our new eco friendly kitchen equipment but I am delighted that you felt we handled the problem professionally and again apologies for falling short of our usual standards.
I am pleased to hear your comments regarding the staff and have passed your comments on to the team.
We hope that you will continue to keep frequenting the Speech House and I look forward to seeing you soon.
Once again many thanks for taking the time to leave us your feedback. It is always important to help us continue to improve our service.
Best wishes
Peter Hands
Director.
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Abergavenny, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“very disappointing lunch”
1 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

As a treat I took my friend & her mother for lunch. The hotel is obviously having a refurb but the conservatory where lunch was served was busy & light. We ordered our food which suprisingly took about 50mins to arrive! we noticed other guests who had arrived after us received their food in good time. I asked a waiter about it & it finally came. I am in the catering business & my pate was a green & gey colou, which I would say was definitely off, as it only had a slight pinkness in the very middle, needless to say I did Not eat it. As we were so hungry I ate my tasteless & bland soup. My friend had chicken with mash which was heavily over peppered & was not as described on the menu.
I did tell the young waiter we were Not satisfied, however he looked at me blankly & that was it! NO manager came & offered us complimentary drinks.
I got the feeling that most of the clients were of an older generation & so we were Not taken seriously, however I paid the bill & left immediately. Needless to say I will not return or recommend this place to anyone of any age!!

  • Stayed February 2012, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask PMT-JONES about The Speech House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Speech_House, Owner at The Speech House Hotel, responded to this review
14 February 2012
Dear Mr/Mrs Jones,
Thank you for taking the time to leave a review of your visit to The Speech House.
I can only apologise that on this ocassion we failed to meet our normally high standards of customer care.
The Buck stops with me,
I was in the building on the day in question and would have been more than happy to discuss your problem with you,had you so wished and ensured you left satisfied.
The delivery time of food from the kitchen will vary and we try to send it out together so no one person in the party eats alone.
I am sorry that you felt your food on the day was not to your personal liking but would like to assure you that although we were extremely busy that lunch time, everyone else was extremely happy with their orders.
Once again I regret that we did not meet your expectaions on the day and hope that you will return and give us another chance to show that our customer care and quality of food is up to the task as can be seen from many of the other reviews we have received.
Best wishes
Peter Hands
Director
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Bristol, United Kingdom
1 review
“A very pleasant and extremley interesting stay”
5 of 5 stars Reviewed 9 February 2012

Great history and amazing four poster bedrooms. Great food and very comfortable rooms in the main house. Well worth a visit when in the Forest of Dean.

Room Tip: Look at the 'four poster' option
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Robert B about The Speech House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Speech_House, Owner at The Speech House Hotel, responded to this review
13 February 2012
Dear Robert,
Thank you for taking the time to leave a review of your stay with us at the Speech House.
I am extremely pleased that you enjoyed your stay with us and that you found the ambience history and food added to your experience of the Royal Forest of Dean..
I have passed on your comments to the team and we look forward to welcoming youboth back in the near future.
Thank you once again for your feedback, we take all reviews on board and use them to improve our performance where necessary.
Yours sincerely

Peter Hands
Director
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Swansea, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“a very pleasant stay”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We stayed overnight on a snowy Saturday - 4th February. The hotel is a lovely historic building and some of the history is evidenced in photos displayed in the public areas which we enjoyed looking at. The reception and conservatory are comfortable and relaxed spaces. We had a good meal in the conservatory on the Saturday evening- there is a menu and daily specials based around bar meal favourites. Service was good and friendly. Our bedroom was comfortable and breakfast was a generous buffet. There are renovation works under way to the bedrooms at present which did not interfere with us. The restaurant is comfortable but is probably in the plans for updating. Our stay was pleasant and we would like to return in a while when the renovations are complete. Good luck.

Room Tip: ask if any of the updated rooms are available.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Busylot about The Speech House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Speech_House, Owner at The Speech House Hotel, responded to this review
8 February 2012
Dear Busylot,
Thanks for taking time to leave feed back on your stay with us at the Speech House.
We were delighted to hear you enjoyed your stay with us and I have fed back your comments on the food to Head Chef Brent.
We were glad to know that the current refurbishment we are undertaking did not interfere with your stay and that you found the history of the building of interest.
We look forward to meeting up with you when you return and to showing you the refurbishments.
Thanks again for your feed back
Best wisjes
Peter Hands
Owner.
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Additional Information about The Speech House Hotel

  • Speech Hotel Coleford
Address: Coleford Road | Speech House, Coleford GL16 7EL, England
Price range (per night):* INR7,559 - 10,727

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The Speech House Hotel
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