We had a lovely weekend at this hotel. The rooms are very spacious, clean and comfortable, with a really good sized bathroom. We asked for a room on a high floor and our request had been noted and confirmed when we checked in. All the staff were very pleasant and courteous. Breakfast was excellent; there was no wait for a table despite a notice in the lift saying that it was a busy weekend and there may be a wait. Our daughter, who lives in Gateshead, joined us for breakfast and when we went to pay, they said there would be no charge for her breakfast, which was a lovely gesture. We will definitely be making it our base when we go up to visit her again.

I have used this hotel for some years, mainly for business stays. It represents Marriott at their best, providing pretty spacious, well equipped bedrooms in a pleasant modern hotel with all the facilities one would expect, and with staff who are unfailingly helpful and friendly.
The food in the restaurant is very good, nothing in the Michelin Star level but that is not what this hotel is about. You get a good range of dishes, cooked well and presented nicely, and occasionally some dishes with local connotations......their Cullen Skink is extremely good!
The hotel is well out of Newcastle so, although there is plentiful public transport, both train and bus, at the adjacent Metro Centre, which must still be one of the largest shopping malls in Europe, the hotel is used more by people who have their own transport.
I have given the hotel 5 stars because at its own level, you aren't going to find anything better.

We searched on trevago for a good deal and got a one night stay including breakfast at the Marriott. We wanted to visit the Metro centre and thought it would be good to go back to a hotel and chill out rather than drive home (2.5 hours drive).
We arrived early 10.30 am and just thought we'd check that everything was ok with our booking. We were told the room was ready and we could check in there and then (fantastic, official check in time was 3.00 pm).
It was my partners birthday on the Sunday so I asked the reception staff if they were able to assist with blowing up of balloons etc. They just asked me to hand over anything thing I wanted them to do and whilst we were out shopping they would sort the room out.
On our return some 8 shopped out hours later, the room had all the banners up, balloons blown up and the cake with the candles popped on .... how wonderful!
All the staff that we encounted were very helpful, cheerful.
The room was gorgeous, beautifully decorated, comfortable bed, sofa, chair. Everything you could wish for, clean, tidy .... just superb. We look around the leisure club .... but just didn't get time to use it even though it was open until 11.00 pm
Breakfast was buffet style and there was so much choice .... all the usual bits and bobs and some added extras, cold meats, cheeses, pastries, bread, toast, fruits, cereals, full cooked breakfast .... service was excellent
We did have a meal in the restaurant on the Saturday evening, superb food and service, the only disappointment was that the prices were hotel prices which you would expect, I would have liked to order the main course and it be served with potato, salad, fries or whatever but unfortunately they were additional ie if you ordered the 15 year old old spot pork chop for £15 that's exactly what you got .... chips were £3 plus a portion .... it could get very expensive but the quality was just fantastic ...
Will definately return.

Have used this Marriott on a number of occasions when visiting Newcastle. Good hotel, easy for access into Newcastle and the Metro Center opposite