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Crerar Craiglynne Hotel – reviews, photos

3.0 of 5
Woodlands Terrace, Grantown-on-Spey PH26 3JX, Scotland
Hotel amenities
Crerar Craiglynne Hotel
Crerar Craiglynne Hotel
Crerar Craiglynne Hotel
Crerar Craiglynne Hotel
Crerar Craiglynne Hotel
Crerar Craiglynne Hotel
3.5 of 5 stars 173 Reviews
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173 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Reception staff(5)
  • Public area(3)
  • Most helpful(3)
  • River spey(3)
  • Night porters(3)
  • Coach parties(3)
  • Summer sunshine(3)
Traveller rating
    48
    57
    28
    13
    27
Only show reviews for Family (23) | Couples (95) | Business (4)
Date Rating
Hobart, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“WORST STAY EVER!!!!!”
1 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

Total disaster from beginning to end, no hot water, mould everywhere (pictures taken), brokern shower, had to use next doors shower. "Tiny" rooms, dark & dingy, our worst nightmare. Tour company obviously hadn't checked this one out as we were on a 5 star tour and paid for 4-5 star hotels!!!!! Whole bus load of 38 Aussies & 2 Americans very dissatisfied and totally disillusioned!

Room Tip: After this experience I am not sure!
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  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
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Ask 208mand about Crerar Craiglynne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“OK”
3 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Having a bus load of visitors parading through the dining room during our evening meal on route to their rooms carrying all their luggage was bizzare. Apart from that hotel nothing special!....

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 85happyfeet85 about Crerar Craiglynne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A mixed bag with nasty surprises”
2 of 5 stars Reviewed 10 November 2011

This hotel is a mixed bag, depending on your luck you may enjoy it or hate it. The public areas are great, the panoramic windows in the beautiful restaurant impressive and the breakfast supreb. But the room was lousy, a mixture of renovated and run down elements (faded vinyl floor in the bathrooom and a new bathtub; worn out furniture and a new flat screen TV, etc) as if the hotel did not dare to have a complete renovation. Worst was the ancient heating system by pipes along the wall that could not be regulated. The room was hot like a sauna, and even the freezing wind from the open window did not help the sweat.
In addition the view from our window consisted of a shaft overlooking other windows. At the bottom of the shaft was a filthy plastic roof covered with heaps of bird droppings.
Just as bad was the fact that the restaurant and the reception both closed at 8PM and the bar served no food. We arrived at 7:50PM and were turned away from the restaurant, going to bed after eating some crackers that we carried with us. To top it off, most of the other guests seemed to be over 70, giving the place the appearance of a nursing home. I guess that if you come in the summer, eat early and get a room with a nicer view you may have a better time.

Room Tip: Try for a room with a scenic view rather than an internal view of the enclosed shaft with bird dropp...
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Ron B about Crerar Craiglynne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craiglynne, Manager at Crerar Craiglynne Hotel, responded to this review
12 November 2011
Thank you for taking the time to respond to your recent stay with us and your varied comments.
It is true that we do have some rooms that overlook the rear of the hotel and i only wish we had 82 that looked over the front to the park--that would be great. At this time of year just prior to closing for the winter we do reduce the opening times of certain areas due to the levels of business generated however we do endeavour to maintain a level of service acceptable to the public. We do have a very mixed bag of age groups that we cater for and we certainly are not reminiscent of an old folks home as you have commented on.
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Reviewer
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Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Short Break”
4 of 5 stars Reviewed 28 October 2011

Hotel reception area, lounge, bar, dining room - excellent. Food - excellent. Hotel staff - excellent. However we were disappointed with room 115 which was really only suitable for a one-night stay rather than our four nights. The room was small and lacked sufficient storage for belongings.

Room Tip: If staying for more than one night request one of the better rooms.
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ejr-staffs about Crerar Craiglynne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craiglynne, Manager at Crerar Craiglynne Hotel, responded to this review
29 October 2011
Many thanks for taking the time to respond to your recent stay with us. I am delighted that almost everything was to your satisfaction however on the room size i wish you had brought this to the attention of the hotel on your first day and possibily we could have moved you to another room with more space.
It is extremely difficult to correct com[plaints after the customer has left and i am sure we could have arranged some change.
Again my thanks for responding.
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Inverness, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Brillian Hotel”
5 of 5 stars Reviewed 23 October 2011

Had a wonderful 2 night break,hotel and surroundings lovely,the food and staff excellent,our room was perfect,will be returning again.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask kiltScotland about Crerar Craiglynne Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craiglynne, Manager at Crerar Craiglynne Hotel, responded to this review
24 October 2011
Many thanks for your kind comments on the recent stay here at The Craiglynne. All responses from our guests are very important to us and for the development of the hotel and our customer services.
Regards
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Additional Information about Crerar Craiglynne Hotel

  • Hotel Crerar Craiglynne
  • Craiglynne Hotel
Address: Woodlands Terrace, Grantown-on-Spey PH26 3JX, Scotland
Price range (per night):* INR5,780 - 21,287

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