nice big rooms good tv chose on suit very important for us much higher up in the hotel than led to believe when booking brilliant breakfast big/large more available i could smell their familydogs the otherhalf could not our last two showers were warm not hot im not supprised that theyhave alot of return bussines if you meet a grumpy man on way to reception dressed down he's the boss/cook

we stayed the southern for 1 week ,the staff were fantastic.friendly nothing too much trouble ,sally & tony were great hosts and have a place to be proud of .Tony your food was brill.the portions were rather big more than value for the money and of excellent quality. The rooms were clean ,clean towels every day free coffeee &tea facilitys filled everyday we had a premier double with en-suite what more could we have asked for fantastic in every way.will definatley go back .it was our first time great yarmouth. andrea /peter west yorkshire.

i stayed here with my 14yr old daughter, i paid a total of £240 for a 3 night stay in one of their so called " premier double rooms".
First impressions seemed good with a pleasant receptionist, the room was clean and tidy. it wasnt until we wanted to shower, this is where the problems began, my daughter went to use it but it was only cold water. my daughter went down to ask why there was no hot water and was told that the water runs out in the afternoon due to them doing laundry. on top of this was told the boiler was broken. the owner couldnt understand why we would want a shower as in his words " most people go out for the day !" and added that this is a b&b and not a hotel, even though it has a hotel sign over the door and on all reciepts, anyhow i am at a loss at to why this should have a bearing on me wanting to take a shower at my own leisure. on the second day at breakfast my daughter ordered scrambled egg which was nice but unfortunately when the toast arrived it had mold on it, this really put me off and starting me thinking what else might be out of date. i am sorry to say that as a single parent struggling to take my daughter away for a few days i was sorely dissappointed with the attitude and the customer service. all i will say is that £80 per night for a hotel room or should i say a b&b is excessive especially with a cold shower and an owner who made you think that you should be gratefull with what you got.

We stayed as a family group for four days and had an enjoyable time at the hotel. The level of service was very good and we found the staff to be very friendly and helpful. We had 3 small children with us and they were very well catered for, we felt very welcome.
Good location if you wish to be slightly back from the noise of the main street, yet only a minute to the seafront.
Only negative was that the room was a little small for us as a family, but we did also have a travel cot with us. Useful that the room had two toilets.