Before i start i just want to say that we were not expecting anything fancy for just £36 pound a night for 2 of us, but there is a huge difference between old and tatty and unclean and unsafe!
On arrival we were greeted by a young girl who barely spoke a word, and shown to our room...trapsing up the 2 flights of creaky steep stairs with hand rails that are sharp edged and loose we were taken to room 15, the Anniversary room. First glance fine, a little old and shabby but ok. But on closer inspection we were appaled by what was offered, the shower was tiny with an odd wooden board placed at the bottom of it which didnt feel safe at all and the water was cold, generating the odd spurt of luke warm water every so often.
I attempted to use the hair dryer but following the wire it wasnt even wired in, the inside wires were hanging out of it! And the towel we were given had what looked like dried on paint bits all over it?! so we had to share one bath towel between us.
The bed was built the wrong way round and as hard as nails, with mismatch pillows.
Our sink was loose from the wall, and the taps didnt have the hot or cold signs on them, making it impossible to tell which was which. There was what looked like make up splattered up the walls and mirror and an inch thick layer of dust on top of everywhere.
It is obvious that they have ATTEMPTED with the decor of the place, but nothing matches and the paint job is just awful.
We also found a razor blade on top of the radiator cover...so i am doubtful that cleaning happeneds between each visit.
During our one night there we were woken by a fight breaking out in the house, with people screaming and swearing and physically fighting...this went on for a good 2 hours, and nothing was said or done so needless to say we were shattered the next morning.
The replies to these reviews by the staff seem to all have the same answer 'if you had come and told us we would have sorted it' well we did! we stood downstairs in the cold corridor for 20 minutes ringing the bell to get someones attention to voice our issues, and guess what? no one came! just like they would of not said goodbye unless we had made a point of saying we were leaving!
We will defo not be returning, and would rather pay an extra little bit of money and get a travelodge. Atleast we will then no we were safe and not going to come away with some sort of illness!