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The Green Man – reviews, photos

Mulberry Green, Harlow CM17 0ET, England
Hotel amenities
The Green Man
Ranked #2 of 9 hotels in Harlow
3.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
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    4
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Date Rating
Peterborough, England
Top Contributor
63 reviews 63 reviews
Reviews in 45 cities Reviews in 45 cities
53 helpful votes 53 helpful votes
“Identity crisis gives mixed messages”
3 of 5 stars Reviewed 14 February 2012

The hotel has recently been refurbished and was pleasant enough. The rooms are on a par with most Travelodges. However, the room pricing seemed more suited to a cheap B&B and most of the other occupants that we saw appeared to be contractors working in the local area.

The pub is mostly given over to seating for meals, and the prices seem relatively high. We didn't eat here in the evening, but the menu seemed varied and of good quality. We had a continental breakfast at £5.75 each - a cooked breakfast was available at £7.50. Hence, I was puzzled - if the rooms are still aimed at the cheaper end of the market, despite being refurbished to a good quality, why is the restaurant apparently aimed so much more up-market?

The hotel seems to have an identity crisis - I suspect the refurbishment was intended to take the hotel upmarket in line with the aspirations of the restaurant, but the management haven't been willing to risk lower occupancy rates whilst the new positioning gets established?

As a stopover whilst on business or leisure, the quality of the rooms versus the price makes this a good choice. However, I would hesitate to recommend it as a family destination.

The separation of the accommodation block from the pub/restaurant/reception could be a pain in bad weather.

When we came to check-in the desk was unmanned. There is a 'phone with the request to 'dial 0 for assistance'. However, another guest had already been waiting on the 'phone for several minutes waiting for a response. When someone did finally arrive, the check-in process seemed a little disorganised. That said, service in the bar and restaurant was excellent.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mark_f_peterborough about The Green Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Good Night Inns, Brand Manager at The Green Man, responded to this review
18 May 2012
Dear Mark, thank you for your review. We are pleased to hear that you found the newly refurbished rooms to be of a good quality. We noted that there are some areas we can still improve on and your feedback will be followed up with the Management Team.
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“A complete dump,knocking shop,workers accomodation”
1 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

I stayed at the Green man, and will never again. It's like a trip back to the grubby victorian times. At first it looks charming, with the the old inn look on the front building, but when you go through to what looks like a more modern building; it all goes wrong from there. The carpet looks like it's been there forever and a day, and there is a strange musky smell. When I went into the room, it was so dated, it would have taken my great grandfather back to his youth. The furniture in the room was delapidated, the carpet stained. The sink was blocked (which took them days to fix). The bath was grubby, and it was one of those showers; built in to the taps. Yes it didn't work properly.The bedding was something from my grandmother's days. There is absolutely no ventilation in the rooms,they just supply a fan if asked for. While sat in the court yard having a drink, females of the working description would be seen; going in and out visiting the buliding. This was due to the large poulation of workers staying at the hotel, who use a lot of colourful language. The head mangeress who intoduced herself as Lisa, would sit with these workers joining in; so seemed pretty pointless complaining to her about it. She would also be seen, leaving said workers rooms late at night. The food was ok, the beer terrible.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask david j about The Green Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Good Night Inns, Brand Manager at The Green Man, responded to this review
18 May 2012
Dear David, thank you for your review. We are sorry to hear that the level of service was not up to our usual standards. We have taken details of the issues raised and will be following it up with the Management Team.
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Travellers are raving about these Harlow hotels

Springers B&B
4.5 of 5 stars
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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Reasonably priced, comfortable Hotel”
4 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

Having to stay over near Harlow, Essex, looked for a reasonably priced hotel, and using various internet searches this hotel / pub came up, and a good price.

On arrival was greeted by a cheery receptionist, who took payment and explained the facilities.

This is an old pub, in the old part of Harlow. The Pub is nice and quaint.

The rooms are a modern extension at the rear, but this didn't distract from the atmosphere.

The room itself was clean and comfortable with all the usual facilities. Although a little dated, this was more then adequate especially for the great price we paid.

Food is available at extra cost from their restaurant, or there are plenty of local places to go.

If in the area, and just want a basic comfortable good value room, this is the place to go.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 5 more reviews by AdzzzPhotography for Harlow
Ask AdzzzPhotography about The Green Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Good Night Inns, Brand Manager at The Green Man, responded to this review
22 May 2012
Dear Adzzz, thank you for your review. We are pleased to hear that you enjoyed your stay and the team were warm and friendly. Your feedback regarding the room has been noted and will be passed onto the Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harlow, United Kingdom
1 review
“great food”
4 of 5 stars Reviewed 10 November 2011

my husband and i took two very dear friends to lunch here last sunday,.the food was excellent, we all had the roast, the service was a little slow,but all the staff were extremely friendly and very professional, so we did'nt mind, we all agreed we would go back again.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Ask Barbara L about The Green Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, UK
Senior Contributor
36 reviews 36 reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Good value”
3 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

The rooms are located in a separate accommodation block to the rear of the hotel just a very short walk across the car park entrance. The block was close to having a refurbishment completed and so the hall and stairwells were still to be slightly improved (this was no issue however as the effort being made was very evident) but the room itself was fully renovated and it was really good. It was very clean and extremely spacious with an enormous double bed (two single mattresses in one bed base) which was very comfortable. As the hotel is in a village location, there was no external, or even internal noise, which made for a great night’s sleep. The room was well equipped with tv, tea & coffee facilities, hairdryer etc. We didn’t eat breakfast there but we did have dinner in the pub’s restaurant and that was decent. Overall the hotel was very good value.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SanchoPanza07 about The Green Man
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The Green Man Also Known As

  • Green Man Harlow
Address: Mulberry Green, Harlow CM17 0ET, England

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