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Premier Inn Harlow – reviews, photos

Cambridge Road, Harlow CM20 2EP, England
Hotel amenities
Premier Inn Harlow
Ranked #1 of 9 hotels in Harlow
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    20
    17
    8
    5
    3
Date Rating
Cornwall
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Reliable and comfortable”
4 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

Value for money accommodation as usual. Everything required for an overnight stop that doesn't cost too much.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caernarfon, North Wales
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Returned for another great stay”
5 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

I had the pleasure of returning to the Premier Inn Harlow and enjoyed the same superb service.
Special offer prices of £29 (Saturday) and £19 (Sunday) made this weekend excellent value for money.
I'll certainly stay there again.
As a wheelchair user, access is good, rooms large enough and the Wetroom shower a real bonus for Premier Inn.
Excellent

Room Tip: If you need a Wetroom Bathroom/Shower ask reception by 'phone as soon as you've made your bo...
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  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bishops Stortford, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Disappointed, Dismayed, Unsatisfied”
2 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

Very poor show in all aspects. Very small and overpriced room, tiny and dirty bathroom, 1 towel for two people, luke warm breakfast. Did not complain at the time because we felt that the staff were incapable of correcting anything.

  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Premier_Inn, Online Guest Relations at Premier Inn Harlow, responded to this review
16 November 2011
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated by the Management Team at this hotel. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sussex, UK
Top Contributor
69 reviews 69 reviews
Reviews in 58 cities Reviews in 58 cities
29 helpful votes 29 helpful votes
“Same great value”
4 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

3rd Premier Inn stay in as many months and regardless of the location there are always helpful staff, clean, simple rooms, all perfectly adequate for a night or two.

House- keeping knocked twice in the morning and so felt rushed to vacate the room, despite leaving well before 12:00 check-out deadline.

And, as ever with Premier, is the fact that you have to pay extra for the internet. I would guess that a significant percentage of their clientele are business people, where the internet is a given requirement.

The Harlow hotel is a bit of a labyrinth, with many rooms being a long, long way from reception.

Despite this, great value, good sleep, no frills, tea/coffee in room.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oxford, England, United Kingdom
1 review
“Clean, quiet and good breakfast”
4 of 5 stars Reviewed 8 November 2011

I stayed here overnight with my mum because we were going to a wedding the next day nearby and had read very favourable reviews about it. The hotel was easy to find with lots of parking and a restaurant next door. The staff were friendly and the room clean and very good for the price. There were only two problems which were 1: the width of the beds. Really narrow and a bit hard. And 2: there was no seperate shower which made it impossible for my eldely mum to use because she could not climb into the bath to use the shower. However the hotel was very quiet and we slept well. The breakfast was in the restaurant and we pre booked for the continental which was self service and very good with lots of choice and as much as you could eat. The hotel is situated next to a canal/river and was very pretty. Overall I would recommend this hotel very favourably and will definatly stay here again.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Premier Inn Harlow

Cambridge Road, Harlow CM20 2EP, England
Price range (per night):* INR5,058 - 8,671

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