We arrived at this hotel after booking online and realised that we had made a big big mistake. The appearance of the hotel from the outside was run down, dark and plain miserable. When we were lead to the room, we found the room was cold, dark, one towel between two of us, the shower room was full of hairs, the beds had one protective cover and no bottom sheet, and the head board kept moving away from the bed. The room smelt horrible, the hotel was totally unkempt. The TV was perched on a chair at the end of the bed with hardly any clear picture, it was just plain snowy. We decided to change rooms. The only consolation is that the radiator was working. The noise was absolutely ridiculous from the restaurant below. Whatever you do, don't take a chance at this hotel (Bates Hotel). I would rather take my chance at Fawlty Towers!)
