Having to use The Park Inn while visiting family, I was quite disappointed at the lack of ambience and care in maintenance of the hotel.
Staff greeted and interacted well, in particular given the environment they have to work in, but from walking in to reception, to finding my room, it had a very tired feeling about the place. There was also a strange smell, couldn't quite place what it was exactly, but it was throughout the hotel.
For the price, and just being there one night it was 'OK', but that was it. It certainly would not be my first choice if I am back in the area, rather last resort if it came to it.
If you have a choice, Id recommend looking for another hotel, but if its the only one avlaible, then you at least will have somewhere to put your head for a night.
A bit of investment, (which I understand is difficult these days) and the place would have a whole new lease of life, and in turn attract back more customers I believe.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 November 2011
Thanks for your comments about the hotel and your thoughts about refurbishment. I am hopeing that some work will be done in 2012 and agree that it will make all the difference. On a positive note it was good to read that you had found the staff good we do try to give a good service to our customers
Regards
James Gardner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC