Very conveniently situated but our room was rather dark & cluttered with ornaments, some of which were quite dusty. The en-suite shower room was tiny, with the smallest wash handbasin I've ever seen. Tobi repeatedly mentioned his 5* rating. He does not live on the premises but helpfully gives customers a mobile number to contact if needed. The breakfast was freshly cooked (as one would expect) but nothing out of the ordinary, and not much choice. Tobi said it would be very helpful to him if we could arrive at a specific time, ie 8.15 (!) to suit his schedule, tho when pressed he agreed we could breakfast a bit later if we wished, but emphasised 8.15 would be more convenient for him on that day. When we arrived at 8.20, he commented on the fact we were five minutes late! "I am busy busy". Tobi is a nice man, helpful & informative, but somewhat rigid. He gave the impression he expected guests to fit in with him. Wouldn't stay here again.
Room Tip: the courtyard suite is at the back & therefore quiet, looks out onto a pleasant courtyard, but i...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 January 2012
Thank you for submitting your review. I am sorry to hear that you were not happy with your stay. However, as your stay was 5 (!) months ago, unfortunately I am not in any position to recollect the circumstances. With regard to breakfast times, we are as flexible as we are. Wishing you all the best, I remain your host @ Britannia House. Tobi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC