We have stayed here 3 times now and are always happy to return. We supported our service users to a 5 day stay with daytrips for 3 of those days and there hasnt been a bad stay as yet. We have used family suites which are larger enough to cater for your clients needs and to have some space to yourself. The staff on the first visit were great, the second visit they were short staffed but our stay was great none the less. The evening entertainment is ideal for the guys that I support so although it isnt my cup of tea, they loved it! A great peaceful location and ideal for all disabled people and people with learning difficulties! Would definately go back again!

Nothing good to say - ended up in a County Court to get our money back. Took six months but worth it. Not sure how they can say they have been refurbished perhaps they meant for the staff.

I wish i had taken notice of some of the earlier reviews,but decided to give it a chance. Dirty carpets & the shower was grubby (I couldn't take any pics unfortunately). The food was poor & staff were run off there feet but did there best. I would have complained at first but most of the time staff didn't seem to be bothered & were too busy doing other jobs. It was like a hospice. Disabled people deserve better than this!! Goodness sake we deserve much better!! I'm sure there are better hotels catering for the disabled in blackpool & i am already looking into that.
Never again,a waste of money!!

Having spent the last year working with special needs clients with varying conditions and needs, I visit The St Annes Hotel with them on many occasions not just for a 4 day break. Over all, the hotel offers excellent value for money and although (what some people have described as hospital beds) are present in all the rooms, these with the ceiling tracks allow us to hoist clients with severe disability, these are needed for the health and safety of the handlers as regular beds would not benefit client or carer.
Carpets in the lovely relaxing sea view lounge were renewed and are being well used by the many dancers and people who have enjoyed the variety of singers that are performing nightly. All acts are different in their approach to entertaining the guests, which is great - some are a bit more laid back and chatty and others try and get the holiday makers involved with fun percussion instruments that all my guests have enjoyed. For those who do not find the idea of having fun as appealing, and would rather be typing into a computer all night while their client is on holiday, then they can opt out if they so choose - maybe a caravan on their own may be more fitting for managers who have to validate their existence in their high paid role by complaining about every speck out of place, so everyone else can let their hair down and have a good time! I say focus on making your client happy. It's like grumbling at Xmas time about Santa's shabby outfit - focus on the presents and the kids’ faces for goodness sakes!!!
The staff have been lovely and everything that may have needed tending to, was dealt with. The price a previous reviewer mentioned, is grossly over exaggerated as I see the price lists on the walls when I visit with clients and it seems pretty fair and reasonable to me.
This is an honest review from someone who has a glass half full attitude, there will always be humbug sucking pedants out there who bring down the party and have few presents to buy on their Xmas list. You get back what you put into life and I enjoy my regular visits to The St Annes Hotel. :D