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The Royal Hotel – reviews, photos

3.0 of 5
Palace Pound, HR9 5HZ, England
Hotel amenities
The Royal Hotel
Ranked #7 of 12 hotels in Ross-on-Wye
4.0 of 5 stars 194 Reviews
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194 reviews from our community

What travellers say about this hotel
  • Good value(10)
  • Car park(9)
  • Very good(9)
  • Friendly and helpful(6)
  • Bar area(5)
  • Very nice(5)
  • Dining room(4)
  • HOT WATER(3)
  • Christmas party(3)
  • Evening meals(3)
Traveller rating
    53
    75
    37
    17
    12
Only show reviews for Family (16) | Couples (129) | Business (10)
Date Rating
Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fantastic View; very friendly staff”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

We booked at the last minute for a stop over on a long journey. Our room had fantastic views of the Wye and was clean and comfortable. The staff, most of whom were from South Africa, were very friendly and provided good service in the restaurant for dinner and breakfast. The only niggle was a cold breakfast but that was swiftly corrected. We intend to return in the summer and make use of the veranda outside of the bar which has an incredible view.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldEnglishInns, Owner at The Royal Hotel, responded to this review
16 February 2012
We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Fantastic hotel, location, and service, would recommend to anyone!!”
5 of 5 stars Reviewed 11 February 2012 via mobile

Just got back from one night away in Ross on Wye. Fantastic place, the hotel exceeded our expectations! Our room was a very large room with high ceilings and a floor to ceiling window over looking the river and fields. Such a wonderful view to wake up to. Lovely food at lunch and the staff from reception to the bar were brilliant. Will be using Old English Inns again!!! Superb!!!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by baulchy78 for Ross-on-Wye
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldEnglishInns, Owner at The Royal Hotel, responded to this review
14 February 2012
We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“2 night stay”
4 of 5 stars Reviewed 3 February 2012

Had a 2 night break here at the end of January. Nicely situated, pleasant staff, especially the lad behind the bar, who showed us to a nice table beside a roaring log fire! Floorboards very creaky in our room (14) and you could hear creaking up above all the time.
Breakfast could have been hotter, food in evening fine..

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldEnglishInns, Owner at The Royal Hotel, responded to this review
5 February 2012
Thank you for your feed back on your recent stay at our Old English Inn. We value all your comments, and take them on board to offer the best service and value. We look forward to welcoming you back to one of our Old English Inns in the future.
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Bolton, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great success”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

My husband and I stayed at this hotel in June 2011 as we wanted a good base for touring the area. We had a very large room with wonderful panoramic views and enjoyed it so much that we decided to return as soon as work commitments allowed. We stayed again for 5 nights over the New Year, and it did not disappoint. The staff worked very hard to ensure all guests had a great time, good food, good service,good entertainment. The hotel is in a perfect and accessible location for the town, a little older in style perhaps,and the stairs may be an issue if there are mobility problems.Otherwise good choice and excellent value for money.

Room Tip: Hotel has several "feature" rooms which are larger and have wonderful views, these cost a...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Elaine218 about The Royal Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldEnglishInns, Owner at The Royal Hotel, responded to this review
29 January 2012
We are really pleased that you enjoyed your recent stay at our hotel. At Old English Inns we really value every one of our customer’s comments. Thank you for taking the time to post your comment and we look forward to welcoming you back to Old English Inns in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucestershire
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“excellent value”
4 of 5 stars Reviewed 23 January 2012

We stayed here last weekend with friends booked on a special deal via the local newspaper. We were not dissapointed. All staff we encountered were very friendly and helpful. Its a great base if you want to explore the Forest of Dean etc. We ate in the hotel both evenings and the food was lovely and service efficient. Would definately recommend with or without squeaky floorboards. I imagine its a lovely place to go in the summer months when you can sit outside overlooking the river.Thank you for a lovely stay.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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OldEnglishInns, Owner at The Royal Hotel, responded to this review
25 January 2012
Thank you for taking the time to review your recent stay at our hotel.
We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon.
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Additional Information about The Royal Hotel

  • Royal Hotel Ross On Wye
  • Royal Ross On Wye
Address: Palace Pound, HR9 5HZ, England
Price range (per night):* INR4,613 - 8,004

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The Royal Hotel
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