I have now stayed here for about 5 weeks and for the most part my stay has been very satisfactory:
Reception: Very friendly helpful staff but on at least two occasions I have had to wait over ten minutes to check in.
Restaurant: Very good chef, very tasty food but a bit overpriced. Breakfast is good but vastly overpriced at £13.95. You should negotiate a 50% discount on this if staying any length of time.
Billing: Check your bill as they automatically add on £3.00 for parking even if you don't have a car. Get this removed. Their IT software is WAY out of date and needs replacing.
Internet access: Free in the lobby on an Apple but costs elesewhere. Again overpriced. Negotiate a 50% discount or free if you can.
Rooms: On the whole very comfortable with a good TV if limited number of channels. Some of the fittings are getting a bit old (taps etc) and need more attention to detail. The noisest floor from a traffic point of view is the third so ask not to be on this floor. On the third there is also on a shower where the other two floors have a bath and a shower. Toliet is separate from the bathroom which is a nice touch plus an inner door.
Walking distance to the Railway station, bus station and the centre of town.
- Accor Wolverhampton
- Wolverhampton Novotel
