The potential that this place has is unbelievable. It retains it's character in the bar area, where you can perhaps get away with letting thing go a bit, but our room needed some attention. Saying that, we only really used it as a base to rest our heads and had a very comfortable night sleep. The breakfast did take a while, I would recommend giving yourself time in the morning, but that's a sign that it's not pre-cooked and just kept warm - things are done to order. Cannot speak highly enough of the staff as they were friendly, helpful and informative. I can see that a permanent receptionist may be a waste of money, I think it's a sensible business decision, and a quick trip round the corner into the bar area will find you a friendly face to check you in.
Overall, the issues can be pointed at the management company, not the team running it.

Possibly the worst hotel we have ever stayed in since resorting to a doss house in Antalya 30 years ago when our flight was cancelled.
No one in reception. No phone in the room. On arrival in room, tea bags left in cups with dirty teaspoon. Toilet didn't flush properly. No information in the room so we were not sure when breakfast was. But - the sheets were clean and beds comfortable. Entertainment began with a massive verbal fight in yard in front of pub, directly under our window at 6.30pm with lots of f-ing this and that. I was kept awake from 2.30am until 6.30am because the TV in the next room was playing some sex channel on a loop so 5 minutes mechanical music followed by a few minutes talking then silence for 15 minutes all repeated. At 4.30am I went to reception but there was no one there and no obvious means of contacting anyone. I banged on next door but it made no difference and I didn't want to wake others. Resorted to ear plugs made from toilet paper and put a pillow over my head.
Breakfast was in a conservatory but no tables were set ready. No table cloths or napkins. Emergency exit doors chained and padlocked in the dining room/conservatory. The guy was willing enough but had difficulty finding a 2nd cereal bowl. Watery orange juice with ice. Weetabix or cornflakes as only choice of cereal. Took a while. There was full English breakfast on offer which we declined but the kitchen was unable to produce an omelette.
I left my car in the car park behind the pub but was disconcerted by the burnt out wreck in one corner and a huge sign stating owners left cars there at own risk on the wall.
We complained. Mark said he'd speak to management and call us back about a refund later that day. He did call but had been unable to speak to 'management' and promised to call me the next day. I assume he never found the management. On reading other reviews I see he's not the only one. Lesson learned - never ever book hotel without reading trip advisor first.

This Hotel ticked all the boxes when I looked for a cheap Hotel in the Worthing area.
The TV remote did not work.
The full english breakfast arrived 45 minutes after being ordered. Even the tea took 20 minutes.
This Hotel suffers from a lack of staff and investment in decor.
Hotel had Karoke till 23:00 not mentioned on website.

Stayed here for one night with my partner, curtain hanging off, rubbish left in the room. noise all night someone had pulled doors off welsh dresser in hallway during the night.
Chinese meal spilt all down the stairs, breakfast disgusting swimming in grease, (Waiter, cook and bottle washer same person!) would have been better suited being a bouncer seemed very agitated when I asked could my fried egg be actually cooked (looked raw on my plate) but came back like rubber, did complain about the noise during the night and the state of the room, but didn't seem to take my complaint seriously apparently this is owned by the Chapman Group so I am putting my complaint in writing as I said NEVER AGAIN