Stayed here for two nights. The first night we dined in the hotel and the food was average. Dining area has a nice feel but quite a few foreign staff, so as with a few of the staff who come to work in the hotels in the UK, they just don't seem to have any personality so you seem to receive a frosty cold type of service. The rooms are clean and good size and quite a bit of parking behind the hotel. On the 2nd night the Manager was present and the service and general feel in the hotel was so much better and it is because of this that I would consider staying again if we were in the area.

Booked in for 3 nights half board. Just before going received phone call to say they had a special music evening one of the nights and their restaurant wasn't available. However, offered alternatives either at a local restaurant of our choice or at their sister hotel 3 miles away with taxi provided and this is what we went for. Hotel itself was fine, had a large room, spotlessly clean, and although few minor niggles nothing that would stop us staying again. Food in their restaurant was above average and staff both friendly and helpful. The meal we had at sister hotel was excellent. When we paid our bill came the surprise as on checking it I noticed they had only charged for 2 nights. Querying this they said that as we had been inconvenienced by their restaurant not being available they were only charging us for 2 nights!! Obviously this influenced to some extent our judgement of the hotel but to be fair even before we knew this we had said we would like to return to the area and would probably choose the same hotel.

just recently spent two nights in this hotel on arrival was rudely informed i got my dates wrong but they would accomadate me. the room was small boiling and grubby the headboard was badly stained as was the carpet the bathroom was clean but we couldn,t let the water out of the sink.breakfast was ok but service was very slow.we moved to a suite the second night as this is what we originally booked again it had a spotless bathroom but the room was old and grubby. its a lovely village but i certainly would not stay here again .

We stayed here for one night on a Travelzoo deal which included a champagne cream tea, three course evening meal and breakfast for £99. The staff were all very helpful and welcoming, particularly the lady on reception who changed our room without any prompting, so that we could avoid having to walk outside in bad weather. The cream tea was lovely with freshly baked warm scones. The evening meal was of a good standard, but perhaps not as tasty as we expected AA rosette food to be. Breakfast was fine and overall we had a very good stay here and would recommend this as a perfect location to explore the Cotswolds and surrounding area. We would definitely stay again.