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BEST WESTERN Wroxton House Hotel – reviews, photos

3.5 of 5
Wroxton Street Mary, Banbury OX15 6QB, England
Hotel amenities
BEST WESTERN Wroxton House Hotel
Ranked #1 of 12 hotels in Banbury
4.5 of 5 stars 165 Reviews
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165 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • High standard(5)
  • National Trust property(4)
  • Staff were friendly(4)
  • Flat screen(4)
  • Dinner bed(4)
  • Main road(3)
  • Very comfortable(3)
Traveller rating
    124
    31
    8
    1
    1
Only show reviews for Family (19) | Couples (89) | Business (13)
Date Rating
Haddenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“A superb choice”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Superb and efficient staff, lovely comfortable rooms, excellent food.
We hosted a 60th birthday party here and couldn't fault the service provided by Margaret and her team. We stayed the weekend and were always made to feel welcome and that nothing was too much trouble..All our guests said how impressed they were with the hotel and its staff.
It was a memorable event and we would certainly use Wroxton House again.

Room Tip: All the rooms are beautifully fitted out, clean, quiet and comfortable. The rooms in the original pa...
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sue C about BEST WESTERN Wroxton House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunstable, United Kingdom
1 review
“Excellent Customer Service”
5 of 5 stars Reviewed 5 February 2012

Attended a 60th birthday party at the hotel - got snowed in Saturday night 4th Feb. Taxis from nearby Banbury would not come out so the manager John took the trouble to drive us at 11.45pm, through the snow, to our hotel 5miles away.
Great customer service, particularly as we were not staying at his hotel.
Function was a success staff were very pleasant and attentive, all in all a very good experience.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Service
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Ask Jeanette J about BEST WESTERN Wroxton House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Epsom, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Lovely Hotel”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Stayed for one night only for a meal with a large group of friends. Hotel generally good, staff efficient only problem was that there was a period of no hot water or heating. Took quite a while for it to be sorted, hotel did give a discount for this. Location was lovely and the 'minor' problem would not put us off using it again

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TC1_10 about BEST WESTERN Wroxton House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gill Smith, Owner at BEST WESTERN Wroxton House Hotel, responded to this review
1 March 2012
Thank you for your lovely comments and may I extend my personal apologies for the problem with the hot water. Apparently the 'pump' had gone on the system so although we had tanks full of steaming hot water it couldn't be pumped around the bedrooms. It's all too technical for me but we have an excellent plumber who came straight out and fitted a new part to ensure we were up and running as quickly as possible - but thank you for your understanding
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folkestone
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“A super place to stay”
4 of 5 stars Reviewed 26 January 2012

Stayed for one night only as we were attending a Burns Night Function at the Hotel. Right from the minute we walked through the door and was greeted by Karen on the Reception Desk with a super warm smile the staff just kept delighting us. We did check in rather early and our room(upgraded to a king) was cold. We mentioned this to Karen who had taken us to the room and the heating was soon sorted. Great that 2 people checked with us that we were then ok. Gold star to you. We spent a very nice afternoon with friends in the lounge area and we were well looked after. We then did have a problem which being due to attend a black tie event in the hotel caused a few problems. No hot water. We were told that the Boiler had "tripped" at some point in the afternoon and had not functioned until approx 5:30. Cold showers were the order of the day, not ideal in the circumstances. Anyway we had a super evening, the meal was very good, didn't see any plates not cleared. Service was attentive and effecient. Another gold star. Slept very well in a good comfortable bed. The room and bathroom were very clean and appeared to have been recently decorated. The breakfast buffet was spot on, good quality and more than enough to set you up for the day.
The Hotel has plenty of parking and is well located.
The problem with hot water is in my mind one of those things that shouldn't happen but they do. I did feel sorry for the staff as they were clearly upset that it had happened. How they dealt with it left me feeling that I was glad I was staying at Wroxton House. Before you ask yes I will stay there again.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SimonAndRosina about BEST WESTERN Wroxton House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Best Best Western Food Worldwide”
5 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

It's the 2nd time in recent months I've stayed and eaten here. Now I want to bring my family. Exquisite service is topped by superb food. If you understand good food this is the place for it. If you want pie and chips visit me at home in Wigan. Excellent wines by the glass mean you Dont have to overdo it to get a good wine.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Piemansdad about BEST WESTERN Wroxton House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Wroxton House Hotel

  • Best Western Banbury
  • Best Western Wroxton Hotel
  • Banbury Best Western
Address: Wroxton Street Mary, Banbury OX15 6QB, England
Price range (per night):* INR6,558 - 9,838

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