Attended a 60th birthday party at the hotel - got snowed in Saturday night 4th Feb. Taxis from nearby Banbury would not come out so the manager John took the trouble to drive us at 11.45pm, through the snow, to our hotel 5miles away.
Great customer service, particularly as we were not staying at his hotel.
Function was a success staff were very pleasant and attentive, all in all a very good experience.

Stayed for one night only for a meal with a large group of friends. Hotel generally good, staff efficient only problem was that there was a period of no hot water or heating. Took quite a while for it to be sorted, hotel did give a discount for this. Location was lovely and the 'minor' problem would not put us off using it again

Stayed for one night only as we were attending a Burns Night Function at the Hotel. Right from the minute we walked through the door and was greeted by Karen on the Reception Desk with a super warm smile the staff just kept delighting us. We did check in rather early and our room(upgraded to a king) was cold. We mentioned this to Karen who had taken us to the room and the heating was soon sorted. Great that 2 people checked with us that we were then ok. Gold star to you. We spent a very nice afternoon with friends in the lounge area and we were well looked after. We then did have a problem which being due to attend a black tie event in the hotel caused a few problems. No hot water. We were told that the Boiler had "tripped" at some point in the afternoon and had not functioned until approx 5:30. Cold showers were the order of the day, not ideal in the circumstances. Anyway we had a super evening, the meal was very good, didn't see any plates not cleared. Service was attentive and effecient. Another gold star. Slept very well in a good comfortable bed. The room and bathroom were very clean and appeared to have been recently decorated. The breakfast buffet was spot on, good quality and more than enough to set you up for the day.
The Hotel has plenty of parking and is well located.
The problem with hot water is in my mind one of those things that shouldn't happen but they do. I did feel sorry for the staff as they were clearly upset that it had happened. How they dealt with it left me feeling that I was glad I was staying at Wroxton House. Before you ask yes I will stay there again.

It's the 2nd time in recent months I've stayed and eaten here. Now I want to bring my family. Exquisite service is topped by superb food. If you understand good food this is the place for it. If you want pie and chips visit me at home in Wigan. Excellent wines by the glass mean you Dont have to overdo it to get a good wine.