This cannot be recommended. Our stay was extremely dissappointing. The place is under administration. Before writing this review I was waiting for some kind of refund as discussed with Dale(not sure his title) during our stay when we expressed our dissatisfaction. I have received an e-mail offering a discount on the next stay! We stayed in number 12 Wye House.Here's the list of things
Stained carpets, coat hook hanging off wall, dirty shower with mould and previous person's(s) body hair, only two bath towels provided, ill fitting window in bedroom letting air through, latch broken, stained valance on bed, you'd expect a king size bed for a five star place - this was small and extremely soft, kitchen dirty with previous occupants food remains, splashes up wall, paint coming off walls in various places, no bin bags, dirty washing up sponge, stained holey tea towel and oven glove, light bulbs missing or not working, poor repairs evident, step to garden dirty... We could go on
On the positive side, the heating worked and there was hot water. We didn't try all the appliances so not sure if everything was in working order
- The Chateau Wye Hotel
- Chateau Wye Buxton
