We booked for Christmas week as the rates were extremely reasonable and the location is second to none. We were offered one of the refurbished suites on the ground floor, but decided to go for one of the older ones with a sea view. The suite was huge, very clean and comfortable. Yes, it's a bit of faded grandeur and it could have done with a lick of paint and new carpet, but it's quirkiness and shabby chic just added to its charm. The kitchen was a full size one, not just a kitchenette and even had a washing machine (but sadly no dishwasher). It was kitted out with enough crockery/utensils to cook our Christmas lunch. Plenty of heating and hot water, good shower as well. The lighting in the bathroom wasn't great and I'd advise bringing a shaving mirror to set up where there's more light (kitchen). It was very quiet and the sea views were fantastic.
The Grand itself is a wonderful building with staff to match. The lady at reception treated us to a mini tour and told us all about the history. It was busy with Christmas events, so we didn't get much of a chance to try the facillities, although we did have a meal in Keppels which was very good.
We will definitely be coming back in the low season (the rates are well worth it) and maybe we'll try the refurbished suites this time, just to compare.

Firstly, as a resident of Folkestone for many years, I have to say that the settings of the Grand never fail to impress, in fact at times they're breathtaking. Anyway for the third year running my work colleagues and I chose to attend one of the "christmas party nights". The welcome and overall ambience was, as always, wonderful. The dining room was warm, festive and glowing. The food was once again a rich carnival to the eyes and indeed stomachs. The service never fails to impress and I, as a vegetarian, would especially like to convey my thanks for the individual attention I was given to ensure that my meal was enjoyable.
In addition to the above, I should also like to take the opputunity to convey my thanks for the service that I recieve all year round. My friends and I choose to meet at the Grand at least once a week whether it be simply for a coffee or a rather more indulgent cream tea. For whatever reason we know that we will be warmly welcomed and given the best possible service......thank you all very much. Jane Coleman

5 of 5 stars Value
5 of 5 stars Service

Wonderful, spacious apartments, tremendous value and fabulous sea views

We married at The Grand in August and had the most wonderful day. The staff could not of been more helpful to ensure all of our guests needs were catered for. It was the most wonderful day and we would like to thank all of the Grands staff for making our day so wonderful!!! The only thing we found was the tariffs to stay 1night were quite expensive but for a short break worked out quite reasonable. Thanks again!