we stayed in room 3 for our second visit this autumn and were delighted with all aspects. the room was large and warm with a huge bed, the staff were extremely helpfull breakfast was simple but adequate and overall a delightfull stay . we will definitley be coming again soon

what a refreshing place after having originally booked into the scuzzy windsor hotel next door!!! staff bend over backwards to help all customers! friendly very clean and the food is excellent!! we stayed in the executive double room for 65 pounds each night on friday and saturday and just 60 pounds for the sunday night - this included continental breakfasts each morning for me and my husband plus a free breakfast for my step daughter when she visited us at the hotel! the restaurant is excellent with top quality food at excellent prices!!!!i would highly recommend this hotel, and we will certainly be returning!!! thankyou to all staff for a fantastic stay!

I had a trip to Folkestone over 2 nights to visit family. The Hotel is mall but very welcoming and comfortable. Brilliant location for walks, beaches, shops, restaurants,
Really appreciated the upgrade on arrival and my room was fabulous. Thank you. Breakfast was continental style, very friendly staff will prepare toast and hot drinks for you.
The only issue that could occur is identifying a free parking space, but there are many spaces on the streets around the Hotel, just drive round a couple of times and onewill become available.
Fantastic value for money, will stay here again, next time I'm visiting.

I researched a lot of hotels and B&'B's in or near Dover for an overnight stay to catch an early ferry to Calais. Most Guest Houses (B&B's) were about £40 - £50 per night. But I'm not really a big fan of the Guest House experience. There were some really nice 4*+ hotels, but they were £75 - £100, which was too much for a bed for the night. I chose the Portland Hotel in Folkestone for price, £35 and the positive Tripadvisor comments.

The staff and location are the best thing. A very friendly welcome in the bar and as you've read, they have no standard hotel reception. I've never experienced this before, but then had to do the same thing the next night in Holland! But it's no big deal.

I was on the 4th floor, but I've no trouble with stairs. Some people may do, so request a lower floor upon booking. The hotel is across from the town gardens and beach and the town centre is a 5 minute walk.

The room was more than adequate for what I paid, £35. That's the same price as 2 glasses of champagne at Claridge's Bar in London! Sure one of the chairs in my room had a tear in it, and the shower head only produced an uneven dribble/spray, but it was clean and comfortable for the night.

My room was on a floor with 3 other rooms, and one of the other guests let their door slam about 6 times between 11pm - Midnight. Very annoying and inconsiderate as I was trying to sleep from about 10:30pm. Maybe polite notices on the doors or better door hinges will prevent this.

Although what looked like reasonable prices, the food menu was far too vast to entice someone who seeks fresh products. You name it, it was on thier menu. Large menu's are far from inviting.

The bar is modern, the staff very good and the drinks prices reasonable. They have a large outdoor patio area and it does get busy as the bar is popular with a mixed crowd of locals.

Breakfast was very simple, but again for £35 room and breakfast, I wasn't expecting a glass of champagne or a freshly made egg whites only omelette or pancakes with Canadian Maple Syrup. I expected what was there, tea, coffee, juice, yogurts, cereal, some cheeses and toast. The same items would cost you £5+ in any town cafe.

For an overnight stay or a weekend break, The Portland is fantastic value for money and I would stay there again before paying £75+ for the Ramada, Holiday Inn or any other chain hotel.