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Wards Hotel & Restaurant Kaz – reviews, photos

39 Earls Avenue, CT20 2HB, England
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Ranked #11 of 13 hotels in Folkestone
3.0 of 5 stars 4 Reviews
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4 reviews from our community

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Traveller rating
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    2
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Date Rating
Cologne, Germany
1 review
“Excellent Service from the staff, Delicious Food and Good Value for money”
4 of 5 stars Reviewed 14 May 2012

I come from germany and i stayed in Wards Hotel for 3 nights. We really enjoyed the room with jacuzzi and its so clean. The food is so delicious and you can really tell that it is freshly made. All the staff are so friendly and accomodating. We will always stay in this hotel everytime we travel to UK.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Markus K about Wards Hotel & Restaurant Kaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
folkestone
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“xmas party”
1 of 5 stars Reviewed 12 March 2012

we booked a xmas party here and paid upfront £450.it snowed really badly and all taxis cancelled any trips.i phoned during the day to see what was happening only to be told that the booking couldnt be cancelled or rescheduled as the food had been cooked.they also said that no other people had phoned to cancel.as i lived fairly close by i and 2 friends walked there.so out of the party of 25 only 3 of us could get there.and when we got there there were only 2/3 of all the other groups that had booked.we knew the dj who was there and insisted that he was given one of the 22 meals that we paid for and didnt eat.that was done but when a dessert was asked for it was refused.the starter was ok but the roast was rubbish.i wrote a letter of complaint because we'd lost so much money thro not our fault and the hotel had lost nothing.and guess what?no reply of course.i will return when there is a change of ownership to someone with integrity.it wasnt their fault that it snowed BUT IT WASNT OURS EITHER.

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask razzoFolkestone about Wards Hotel & Restaurant Kaz
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Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Absolutely falling apart”
1 of 5 stars Reviewed 20 July 2007
1
person found this review helpful

We stayed at Wards hotel for one night as we were attending a wedding there. We arranged to check in at midday so we could change before going to the church. When we arrived (1pm) we were very dissapointed with the general cleanliness and upkeep of both the exterior and interior of the building. We had to go and look for someone to check us in as there was nobody there, the room hadn't been cleaned, it was disgracefuly dirty. The whole building is falling apart. I'm not going to waste my time saying anymore, except DON'T WASTE YOUR MONEY HERE!!!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed July 2007, travelled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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A TripAdvisor Member
Huddersfield, West Yorks
1 review
4 helpful votes 4 helpful votes
“As you would like it.”
4 of 5 stars Reviewed 15 January 2005
4
people found this review helpful

Superb family hotel.Best in Folkestone.Good value great service.

  • Stayed January 2005, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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