prior to travelling on the calais ferry we stayed at the burlington and to be quite honest we really enjoyed our night stay there with out pet dog we had booked on line and we were charged £42.00 PLUS A £10.00 fee for our pet.however on are return to the U.K. seven months later we arrived early hours in the morning 01-45 and decided to stay again at the burlington arriving there about 02-45 in the early hours both really tired and suffering from fatigue considering i had driven non stop from germany the night clerk told us we would have to pay £85.00 for a room plus £30.00 for our pet which we thought was a complete rip off bearing in mind what we had payed earlier on in the year the clerk informed us it was not his fault and it was company policy for the charges we decided rather then get ripped off we would continue our journey back home ,although i cannot fault the level of stay at the hotel we will not stay there again

We stayed at this hotel for a weekend about 2 years ago and really enjoyed it so when we were looking to go away for our anniversary and the weather was so glorious we thought the folkestone coast would be perfect. We have a travel offers card which gives free accomodation and you only have to pay for meals so we only paid £70 dinner, bed and breakfast each for 2 nights. It was great value! Our room, on the ground floor (no.4) was huge and very traditionally decorated, it had recently re-carpeted so looked fresh and clean, very comfortable bed and great shower over bath. The interior of the burlington was once grand and now looks a little tired but I love it, some beautiful edwardian features and quirky feel. We had a lovely weekend the only negative point is the restaurant staff speak very little english and rely heavily on the restaurant manager to translate, he was run off his feet at times. We found this midly amusing and it didn't spoil our experience at all but can imagine if you'd paid going rate it could be annoying. The food was very good.

Stayed at The Burlington on the way to Germany and on the way back. On way out checked in, went over to the lift aiming for the third floor, after many attempts to get the lift to go, the 3 button just would not work so we ended up going to the second floor and then struggling up the last set of stairs with our luggage. Room 356(washbasin plug would not stop in so great waste of water). Had dinner, food very good and breakfast was a build yourself up to eight item meal, hot and very good. On the way home checked in and again given a room on the third floor (344), the lift had been repaired, but obviously not by a trained mechanic as the three button was covered by paper and an arrow pointing to the the hold the doors open button to gain a ride to the third floor. Once inside 344, nice and clean, but although we had booked and said at reception a twin bedded room, 344 is a king size double, we were shattered so couldn't be bothered to change rooms. It must be a thing with hotel wasbasins, again the plug would not stop in, but this time the toilet water was continuously running with the noise that goes with it, after looking for a sollution, I used a plastic coat hanger to keep the ball cock in place. The bathroom door would only shut by banging it, so we decided to leave it slightly open, allowing us to go to the toilet in the middle of the night without waking half of Folkestone. Breakfast the next morning was a very poor affair, there was a conference in the hotel, therefore breakfast was buffet, no mushrooms, no black pudding, eggs that had been standing for ever, bacon that had only viewed the pan.

The Burlington has a real character to it. It is in a nice location. The staff were so friendly and helpful. The room was a little 'antiquated' but that is part of the charm - absolutely nothing wrong with that!

We chose The Burlington because I and my wife wanted to stay somewhere in Folkestone with my parents but in a hotel that accepted pets - my parents have 2 border collies. The Burlington allow their guests to bring pets. (You have to notify them beforehand.) They even provided some doggy beds. The extra charge was 10 pound per dog per night. Quite reasonable.

Breakfast was great too.