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BEST WESTERN Clifton Hotel – reviews, photos

The Leas | Clifton Gardens, CT20 2EB, England
Hotel amenities
BEST WESTERN Clifton Hotel
BEST WESTERN Clifton Hotel
BEST WESTERN Clifton Hotel
BEST WESTERN Clifton Hotel
BEST WESTERN Clifton Hotel
BEST WESTERN Clifton Hotel
Ranked #9 of 13 hotels in Folkestone
3.0 of 5 stars 58 Reviews
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58 reviews from our community

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Date Rating
Croydon, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Traditional and full of character”
3 of 5 stars Reviewed 27 August 2011
1
person found this review helpful

This hotel is in an old building and has plenty of character. The style is very traditional, even a bit old fashioned, and you wouldn't be surprised to see Miss Marple with her knitting in the lounge.

The single room I had was small but clean, and with a nice sea view. The TV was too small and difficult to see from anywhere in the room, though there is always the public TV lounge on the ground floor.

Dinner and breakfast were very good and the bar was quiet and relaxing for an early evening drink.

The lift is very small and claustrophobic but perhaps nothing larger could be fitted in an old building like this.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Top Contributor
51 reviews 51 reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
“Dated coastal hotel with nice veiws and staff”
3 of 5 stars Reviewed 8 August 2011

This hotel is nicely located on the clifftops overlooking the Channel at Folkestone, just above the Leas.

The hotel itself is a bit dated. It looks as though the last refurbishment was made somewhere in the late 70's or early 80's. However, I found the room to be perfectly acceptable. There are no luxuries to be expected. There is no A/C in the room, instead all the rooms are equipped with a fan. This might prove to be a bit inefficient on very warm days and nights. The bed was a bit soft for my liking, but acceptable for the one night we stayed there.

The staff were all friendly and tried hard to please. There were a couple of quirks in the service, though. For instance, we came to the hotel a bit late and wanted a sandwich. They stopped serving these in the bar at 9:15 pm, so you had to order them from reception. They could still serve them in the bar and the bar itself was open and staffed, so we couldn't really work out why we couldn't order our sandwiches at the bar directly.

The location of the hotel is good for the views offered, but bad for the parking. The hotel has no car park of it's own for the guests, so you are confined to on-street parking in the area. We had to go about 5 blocks away to find a spot. Only afterwards did we realise there is an underground car park in the next block (which the staff at the hotel unfortunately didn't tell us about). So if you go, ask them about the Leas Hall car park and they should be able to direct you there.

Breakfast at the hotel was good. We didn't try the cooked breakfast (£10.50), but opted for the continental instead (£8.50) and this was fine.

All in all, we enjoyed our stay here and would certainly consider staying here again for a night or so. If you are staying for a longer period in the area, there are probably nicer places to go.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“OLD - not for the under 90's”
2 of 5 stars Reviewed 29 July 2011

Stayed here for 2 nights while at the open golf championship.
Hotel is old and rundown. Lift was broken so had to lug bags up narrow stairs. No staff to assist.
Under 90's stay way. You go here to 'wait for God'. Think
Faulty Towers and your about on the money.
If you need to watch TV - for say the open championship - you can use the TV room which holds "3 people" - Not an exaggeration. The TV would have been 15 years old.
The rooms are old and tired.
We booked dinner for 8 people at the restaurant. When dinner arrived we where advised the kitchen had run out of vegetables and so we had to share 4 servings between 8 of us.

Room Tip: there are none
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  • Stayed July 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“never again”
1 of 5 stars Reviewed 8 July 2011
1
person found this review helpful

just booked in im very disappointed withe the hotel dont know where the room was in the photos ours certainly wasnt like ie. the furnishings are dated the front facing room was noisy small and the bed well it was like sleeping in a bowl of rice pudding. the bed was tiny the corridoors not well lit and as for the tv it wasnt watchable from the bed or chairs. i have stayed at best western hotels all over the country and this one is one to avoid.

  • Stayed July 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ammanford
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Coach Tours Beware of the Headwaiter”
4 of 5 stars Reviewed 5 July 2011
3
people found this review helpful

I have given this Hotel a Very Good rating based on
The Bedroom was very clean., towels were changed every day if required and were provided with luxury Bath/Shower gel.,but make sure that you do not get a Bedroom in the front it is so noisy impossible to sleep and the windows rattled. And The Quality of the meals excellent
The down side the Headwaiter had an awful attitude towards us although we were mainly senior citizens it was obvious that he did not want bus tours staying there. He made us feel like 2nd class guest or as if we were in a very badly run retirement home. He even implied that we were not really guest. Would like to express our thanks to the 3 young male waiters and the lady for without them serving our 4 day break would have been spoilt.

Room Tip: Do not book the front bedrooms very noisy.
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  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN Clifton Hotel

  • Best Western Folkestone
  • Folkestone Best Western
Address: The Leas | Clifton Gardens, CT20 2EB, England
Price range (per night):* INR3,557 - 6,169

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