The hotel was very nice and the staff are very helpfull i will suggestit to the maltese that they go for shopping or for a hoilday.Our two disaponited things are first one before we depart from the hotel we ask the receptionist for three taxi and how much it cost and she said between eight to ten pounds per taxi because we where eleven persons and went the taxi came they told us that we need an other because we had alot of laggage so they brought another one apart from that when they took us to the airport they told us that we have to pay tweenty one pounds each taxi and when i told them that the receptionist told us between eight or ten pounds they said that she don"t now how much they charge for each trip so from the hotel to the air port cost us about eighty four pounds this is not good for turist.I am writing this because i don"t want any body happened the same like us.MALTESE WHO IS GOING TO LUTON PAY ATTENTION FROM TAXI ASK THEM BEFORE USED THEM.An other thing that happened to us is at PIZZA HUT of luton pay before you eat this is the only place that i when and you have to pay before and the other poeple who where there they don"t ask them to pay we had because we were foreners maybe ?When i spoke to the manager over there he told mebecause they are going to close early it is not the point.At the end poeple who visit luton make sure that you go to the zoo it is realy nice and clean.Thanks to every body at the hotel we wher in rooms 215,216,217 that big family with four kids.If i come in luton again i will say there again Thanks alot xxx

Rude staff
Dirty bathroom (shower curtain had changed colour at the bottom and was bright orange with dirt, sinks and tabs uncleaned)
Electric sockets in room did not work
Dirty walls and carpets
The bed had a huge dip in middle - definatly need new furnature
Very noisey (hotel and location)
Staff incapible of booking cab's on time
ATM did not work
Overall very tired and very dirty and was the most undesiarble 1 night stay. Would not reccomend to anyone

This is a fairly newly refurbished hotel to a fairly good standard, have stayed in better for around same price but was very happy in general. The reception staff were some of the most polite and helpful i have ever encountered, Kelly in particular. If you want quiet, ask for a room at the rear. It is idealy placed for the M1 or L&D hospital, only 2 miles from town. Has a good bar area, adequate bar food, good restaurant, conference & wedding facility. Would definitely use again.

This hotel was booked for me by work and after looking at the reviews i wasn't sure. However my apprehension turned out to be misplaced and have stayed here now for four weeks.. Great for access to the M1 aswell only a mile or so away..