First time with sheerings but found the hotel and staff to be very good. The dining room staff catered very well for my wifes gluten free diet. The room we had (120) was very nice but a little chilly the again it was December!

The entertainment on two nights was alright but with Howard playing both nights a little bit repetative. There was no entertainment on the third night not even the advertised background music.

Will visit the hotel again but probably when the weather is a little bit warmer.

We stayed at the New Southlands for a short break Monday to Friday. We were pleasantly surprised with the reception area of the hotel, and the receptionist was very helpful.
We booked a premier room, it was located on the second floor, we were a little disappointed on first seeing the room, it was smaller than we thought it would be, you could only watch the television by sitting on the bed even though there was a settee and two chairs.
Apart from the size and noisy floorboards there was everything you would need, hairdryer, iron and ironing board, tea, coffee and biscuits were replemished every day.

Breakfast was good, plenty to choose from, cereals, prunes, grapefruit, yoghurts, fruit juice, full english breakfast and toast.

Service was good, all. the staff were friendly.

The hotel was located two mins walk from the south cliff and fifteen mins from the town centre.

All in all we had a lovely break, helped by the mild Nov weather, a decent hotel that is value for money.

We stayed for a long weekend at this hotel in Nov 2011.
Our first impressions were very favourable as the decor in the public rooms is very modern with airy and light reception, low backed chairs and nice colour schemes.
The staff were very welcoming and we were sorted quickly to our room. The room was again very acceptable though the shower could have done with abit more cleaning in the grooved areas.
Towels and bedding were very clean..BUT the bed was like something from the Flintstones and was very hard and very noisy...( the springs squeeked if you even so much as turned over ) ! ...so that area could certainly be addressed.
The meals were acceptable and attempts were made to present them as well as they could ..however I must state that I had to send at least 3 cutlery items back as they were dirty with food stuck to them ,they were changed promptly but this should not have been a problem. Infact I found alot of the cutlery felt "sticky"...? Abit off putting really.
The restaurant staff were pleasant and cheery and efficient in their duties on the whole.
The entertainment was unexciting..the pianist played very well but was a little on the dull side, also the female singer on one night was also very bland. Both could do with livening up.
The hotel was kept warm the whole time for the blustery winters weather.
All in all it was a reasonable stay, but could be SO much better in certain areas with a little more care.

we arrived at new southland on 4th Nov on the basis of staying 3 nights for the price of 2!!!.
including b&b plus evening meal WOW! what a deal.
We paid xtra for a premier room and it was well worth it, The staff could not have been more helpfull, the food was good and plenty with good choices, we are well impressed.
Finally the hotel oozed celanliness comfort and quality.......We will definitely be visiting again and will certainly pay for superior room.