We have just returned from 5 days at the Royal Glen and find it hard to fault. The good points were the location - on the flat so ideal for the elderly yet in a quiet situation minutes from the front, superb staff, comfortable rooms with new bathrooms, very clean, very friendly.The not so good points were lumpy pillows but these were replaced on request.The one evening meal we had was OK but not as good as Neil's restaurant for much the same price.However breakfasts were excellent.If you want to stay somewhere different with period furniture, this is for you. Don't expect lifts and minibars!

We had a great weekend at the Glen a grade 1 listed building that has modern comforts and a lovely pool. I cannot believe the other comments I have read, the hotel entrance, bar, restaurant are all beautifully decorated and although the rooms do vary in size due to the old building they were nicely decorated too. The food was delicious all freshly cooked local produce and the staff all very friendly and helpful. We will definitely return and recommend the glen to others.

Booked there for 2 nights. On arrival we were shown to a dark, dank, damp, smelly hole that they called a bedroom. Wife's asthma immediately erupted. Asked for another room. No can do. Left immediately. And, yes, you guessed it, they charged us for the full stay. If you stay in this pit having read this site, you only have yourselves to blame. The very essence of everything that is wrong with British hotels and, yes, I'm British.

The web site suggested this was a hotel with character. In reality the rooms were pokey (we had a B grade), the furniture was fit only for the junk yard and the bathroom was a disgrace. The car parks were very small and difficult to manoeuvre in.
Service in the restaurant was slow,and in some cases it seemed that the guests were an inconvenience. The menu selection was poor and the food often lukewarm. I have never been tempted to write a review of an hotel before but I feel as this was such poor value for money people ought to be warned.