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Copthorne Slough - Windsor – reviews, photos

4.0 of 5
Cippenham Lane, Slough SL1 2YE, England
Hotel amenities
Copthorne Slough - Windsor
Ranked #6 of 19 hotels in Slough
3.5 of 5 stars 319 Reviews
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319 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Car park(9)
  • Star hotel(8)
  • Swimming pool(7)
  • Night stay(6)
  • Family room(5)
  • Mini bar(4)
  • Next morning(3)
  • Clean and comfortable(3)
  • Legoland package(3)
Traveller rating
    66
    107
    74
    47
    25
Only show reviews for Family (111) | Couples (67) | Business (62)
Date Rating
Essex
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good hotel but shame it was so so cold”
4 of 5 stars Reviewed 10 February 2012

Stayed at the Copthorne Slough with friends who had purchased the weekend as a Christmas Gift for us. Excellent situation, speedy check-in, good room but then having lunch in the bar/lounge (which was very good and very pleasantly served) it was so cold. This continued into the evening for our pre-dinner drink and after dinner in fact we had our jackets on the whole time. We warmed up in the Chinese restaurant, which again was very good with lovely staff but then back into the bar to freeze again. One of the bar staff informed us there was a problem with the boiler but were there no other heaters available?

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RelaxerEssex about Copthorne Slough - Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maggie coonan, P A to General Manager at Copthorne Slough - Windsor, responded to this review
15 February 2012
Thank you for your mainly very positive comments.
I remember that weekend very well indeed. The member of staff who told you that we had a problem with the boiler was quite right, we do have more than one as you can imagine, for a property this size, but unfortunately with only 2 operating it gave us many cold spots and the bar and lobby, being a big, high ceilinged, marble floored expanse, suffered most of all. We did have convector heaters plugged in all over the area but with very little effect.
Matters were put right by our contractors on the following Monday morning, much to our relief but sadly too late for you I am aware.
I do hope that we will have the opportunity to welcome you back again when I am sure your stay will be the complete success it deserves to be.
Kindest regards & best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.
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Cornwall, UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great for kids”
4 of 5 stars Reviewed 16 January 2012
3
people found this review helpful

Stayed here as part of a legoland trip like many others - the kids loved the hotel and were treated nicely. Infact they want to go back there every time we pass it on the M4. It is functional in some ways and the bar food was very rich, but we didn't feel claustrophobic or unwelcome like you do in some hotels with kids. I booked our pool time in advance and it was fine. The pool is a little grubby and chilly, I didn't want to linger there, but it gave us a diversion. I'm not sure I would come here for a romantic break, but definitely would stay again with our under 8s. Our room had a view of windsor castle and heathrow planes taking off in the distance which was enough entertainment in itself...

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maggie coonan, P A to General Manager at Copthorne Slough - Windsor, responded to this review
19 January 2012
Loved what you said about your kids wanting to come back every time you pass our hotel, it brought a smile to all our faces.
Thank you for your comments, you didnt feel unwelcome because we really care about all our guests and want them to have the best time possible.
We will look forward to welcoming you all again.
Kindest regards & best wishes from the Management Team & Staff of the Copthorne Hotel Slough - Windsor.
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Brentwood, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Nice complex, good location”
4 of 5 stars Reviewed 6 January 2012

Stayed for one night, and got a good priced deal through booking.com. Check in was easy and straightforward, we were given a 'club room' on the 5th floor which was spacious and had all basic amenities. Went down to the 'Le Club' leisure centre/gym and had a swim, the pool was a bit busy however this was at peak time so to be expected. Only negative was the shower leaking onto the bathroom floor so had to dry up using spare towels. Overall a good nights sleep no noise heard at all even bearing in mind the close proximity to the M4 and main roads into Slough.

Room Tip: Ask for a room on a high floor
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JonB125 about Copthorne Slough - Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maggie coonan, P A to General Manager at Copthorne Slough - Windsor, responded to this review
19 January 2012
So pleased to hear that your stay was a good one, thank you. Sorry to hear that the shower let the side down a bit, I have a theory that this happens when the shower head is angled back too far - apologies.
Do hope that you will come back & stay with us again.
Kindest regards & best wishes from the Management Team & Staff of the Copthorne Hotel Slough - Windsor.
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Melbourne, Australia
Top Contributor
59 reviews 59 reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
“Great bargain!”
4 of 5 stars Reviewed 18 December 2011

We had to stay overnight in the area and picked this hotel for its services and the great rate we got on booking.com. It is a large and busy hotel but our checkin/out was very efficient. The room was clean and quiet. We didn't get time for a swim as were were only staying overnight. Our rate did not include breakfast and being keen to get out and explore, we chose an early checkout and breakfast in Windsor in sight of the castle instead. We were very satisfied with this hotel.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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maggie coonan, P A to General Manager at Copthorne Slough - Windsor, responded to this review
4 January 2012
Thank you for your kind words. So pleased to hear that your stay was a good one. We will look forward to welcoming you back, perhaps with a little more time to spend next time.
Kindest regards & best wishes from the General Manager, management team & staff of the Copthorne Hotel Slough - Windsor.
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Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
“One lady stood out above the rest! Fantastic!!”
5 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

Having stayed at this hotel last weekend, Myself and my better half checked in on the friday late evening...(past midnight), the receptionist was very much on the bull, registration was quick and easy and away we went to the room. The lady was alone on the desk, and seemed extremley busy as they did have a party happening in the hotel aswell, so very loud music, alot of people about, yet she still managed to uphold a graceful attitude and a smile.Having entered our room on the 5th floor, we were very much happy with the size and well maintained room. The bed was very comfortable, we didnt have any issues regarding the room, even better was we couldnt hear the music from the party, so was very grateful we were given a room higher up. The following morning breakfast was a treat. Great selection. Staff were great. Unfortunatley i didnt bring along my cozzy, so skipped the leisure club. We visited windsor during the day wish was a nice getaway. Back at the hotel on the saturday evening, another busy day they had, more parties. Yet I must say, the staff were so upbeat and extremley helpful. Having been checked in by the young lady, I approched her again for details of how to get to london- i was given a map of the tubes, and she also gave me timings to catch the train from slough- she had a great understanding and knowledge of the surrounding area, and also gave me some great ideas of places to visit in london...one being Portobello market....which was a real treat. I did notice the reception lobby was always very busy, at all times of the day, and a small que was forming i think to check in, yet this young lady was very patient with me, answered all my questions and remembered my face and name from check in, which i just thought was lovely. We had dinner in the Bugis street restaurant, the host was a pleasure. Again, very busy, however professional at all times and athe host always had a big cheeky grin on his face. It was an early night for us that evening, but our stay was short but sweet. We recommend this hotel for a nice short break, we would however would have liked to stay longer. Thank you to everyone at this hotel, it is being managed very well and a big clap to the staff as they had a busy weekend. Having found out on checkout with a young gentleman- Adi, i found out the name of the lady i kept talking to...thank you to Kayleigh for your help and patience.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sally H about Copthorne Slough - Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maggie coonan, P A to General Manager at Copthorne Slough - Windsor, responded to this review
4 January 2012
What a lovely review. Thank you on behalf of Abdi, and all the staff and of course Kayleigh in particular who was thrilled to see her name up in lights! You are quite right, she is a valued member of our team and will no doubt have a long and successful career with us.
So pleased that your stay was so enjoyable.
We will look forward to welcoming you back.
Kindest regards & best wishes from the General Manager, management team & staff of the Copthorne Hotel Slough - Windsor.
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Additional Information about Copthorne Slough - Windsor

  • Copthorne Hotel Slough
  • Copthorne Slough Windsor
Address: Cippenham Lane, Slough SL1 2YE, England
Price range (per night):* INR5,406 - 12,762

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