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Bedford Swan Hotel – reviews, photos

4.0 of 5
The Embankment, MK40 1RW, England
Hotel amenities
Bedford Swan Hotel
Ranked #14 of 38 hotels in Bedford
4.0 of 5 stars 234 Reviews
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234 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Swimming pool(7)
  • Afternoon tea(6)
  • Car park(6)
  • Staff were friendly(5)
  • Comfortable and clean(5)
  • Standard room(4)
  • Evening meals(3)
  • Wedding breakfast(3)
  • Same time(3)
Traveller rating
    102
    65
    27
    25
    15
Only show reviews for Family (33) | Couples (75) | Business (65)
Date Rating
Bristol, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Swan song”
5 of 5 stars Reviewed 11 February 2012

I booked a luxury room for one night for £89 through laterooms & ,check in was easy and friendly,first impressions were good although I had to ask where reception was because I didn't spot it when I came in from the car park,they charge £5 a night to park which is a lot cheaper than the normal price and I was expecting it as others have said about it.
The room was nicely decorated with tea & coffee,an iron and ironing board,te bathroom had a bath with a shower attachment .
It had a nice view of the river and you are very close to the shops.
I didn't eat in the restaurant but I found the bar expensive £4 for a pint of Stella but all in all a nice hotel that I would in again if the price was right.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask psgnic about Bedford Swan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“The Swan experience”
3 of 5 stars Reviewed 11 February 2012

Arrived on a cold sunday afternoon, parked in hotel carpark and found they charge £5 per day parking fee for residents.
Non Residents£10 per day
This was so disapointing, why should residents have to pay extra for parking?

Room was small, and cosy with view of river.( Bright colour scheme)
No biscuits with tea and coffee facilities was disappointing.
No Wifi in bedrooms only in communal area.
Restaurant very impressive, however food was average.

I ordered fish with a portion of chips (extra £2:50) and received 5 chips.

Staff friendly, mostly polish.

The £25 charge for 5 days parking was the sting in the tail!

Personally prefered the Barns Hotel.

Room Tip: River view, 2nd floor
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  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask claudio c about Bedford Swan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merseyside
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“EXCELLENT BEDFORD SWAN HOTEL”
5 of 5 stars Reviewed 9 February 2012

This old style hotel is in a lovely central location, right next to the river in Bedford. I stayed for 1 night last weekend and found the staff, very helpfull and the room very clean. Altogether a lovely stay in a good location. Thanks to all the staff.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jean1933 about Bedford Swan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
10 February 2012
Dear Jean1933
Thank for your positive feedback, I am really pleased that you enjoyed the hotel.
We hope to see you again soon.
Dominic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
“Lovely on the surface but needs refurbishing”
3 of 5 stars Reviewed 6 February 2012

My first impressions of the hotel were good, but once you get into your room (and feel like you've walked back in to 1987) you start noticing lots of little rough edges around the hotel (such as the alarming colour scheme in the ladies bathrooms on the ground floor!). I think I must have had the same room as one of the reviewers below as the mixer tap on the shower kept switching from hot to cold and back again, and the room was unpleasantly warm with the AC making no difference. We ate in the restaurant for dinner and breakfast and food and service were both average. Overall it was a very average experience but not for a very average price, I feel the hotel is expensive for what you are getting, particularly when they start adding on parking fees as well. I would not make a point of returning.

  • Stayed February 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Flump77 about Bedford Swan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
7 February 2012
Thanks for your feedback, I agree the ladies toilets on the ground floor are out of date and have scheduled for them to be redecorated in the next few months.
We are trying to find out what the issue is with the fluctuating water temperature in this room and are sure we will find permanent solution, often in such an old building as this it is related to the pipework. We don't normally experience problems with the AC system as it was only installed a few years ago, however we will certainly check this point. I am sorry to hear that you only found the Dinner and Breakfast service to be average. Perhaps you could give me some more specific details so we can try to improve. Please feel free to contact me via our hotel website.
Thanks for taking the time to write this review

Dominic Mills
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Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice hotel, good food”
4 of 5 stars Reviewed 4 February 2012

We stayed with the 'taste of the Bedford Swan' package which included a 4-course dinner. The food was lovely and the restaurant staff were very helpful although they seemed a bit confused by the fact that dinner was included in our package. The room was also great- the bed was comfy and we had a great view over the river (our room was very quiet as well). We parked on the road- a bit of a walk, but it was free.

Room Tip: We had one of the luxury rooms- very quiet with a lovely view over the river!
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jennifer W about Bedford Swan Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic Mills, General Manager at Bedford Swan Hotel, responded to this review
7 February 2012
I am really pleased to read that you enjoyed your recent stay on our "Taste of the Bedford Swan" package. This is an offer we run in the winter each year which proves to be very popular. I will of course address the point in regard to the confusion in the Restaurant.
Thanks for taking the time to write a review,

Dominic
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Additional Information about Bedford Swan Hotel

The Embankment, MK40 1RW, England
Price range (per night):* INR6,186 - 11,202

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