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Hallmark Hotel Carlisle – reviews, photos

4.0 of 5
Court Square, CA1 1QY, England
Hotel amenities
Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
Hallmark Hotel Carlisle
Ranked #10 of 20 hotels in Carlisle
4.0 of 5 stars 214 Reviews
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214 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • Train station(10)
  • Dining room(6)
  • Car park(6)
  • Next morning(5)
  • Reception area(4)
  • Friendly and helpful(4)
  • Flat screen TV(4)
  • Evening meals(4)
  • HOT WATER(3)
Traveller rating
    69
    60
    43
    28
    14
Only show reviews for Family (13) | Couples (105) | Business (36)
Date Rating
ayr
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“fantastic stay”
5 of 5 stars Reviewed 11 January 2012

Hi just back from the hallmark alovely warm andfriendly hotel very clean rooms spacious and fantastic shower the breakfast cooked to perfection we had a meal and the steak was amazing with hand cut chips and home made onion rings no frozen rubbish Iwould like to say abig thanks to claire thanks for my birthday card it meant alot you have a wonderful staff from reception to cleaners everyone made us feel very special Carlisle is agreat place to shop and a very nice town we will be back thankyou all so much

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask alicemike about Hallmark Hotel Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
13 January 2012
Thank you very much for your lovely review I was glad to hear that you enjoyed your stay and all the staff looked after you and made you feel so welcome.
I will pass on your comments to all of the team especially Chef he will be thrilled with your comments, and your very welcome for you card I do hope you had a lovely day.
Once again thank you and we hope to see you again very soon.

Kind regards


Claire Flint
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Perfect”
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

My husband booked The Hallmark last minute as we needed to stay in Carlise to visit relatives. We were impressed. The hotel is literally on the doorstep of the rail station so super convenient and well placed for a walk around the town. The room was clean and quiet with a really spacious bathroom and a very comfy bed (it wasn't pristine but hey, we're not paying 5 star prices). Ace breakfast with good coffee (hallelujah!). Very good value for money. We would recommend.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Disey19 about Hallmark Hotel Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
6 January 2012
Thank you so much for your lovely review and comments which I have passed onto all the team, they were all thrilled to hear that you have a lovely time with us.

Hope to see you again in the very near future.

Kind regards


Claire Flint
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle-upon-Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“New Year in Carlisle”
5 of 5 stars Reviewed 3 January 2012

Excellent new year break - value for money and the staff were outstanding! Bedrooms ( well could have been classed as a suite) a little tired but spotlessly clean and the 'fourposter' was so comfy. Would recommend this hotel - and as stated previously the staff helped make the break that extra bit special, thank you all!!

  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sheila62 about Hallmark Hotel Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
6 January 2012
Thank you so much for your review it was a pleasure looking after you for New year. What a great night everyone had I know that I enjoyed seeing everyone have such a good time.
I have passed on all your comments to the team they are thrilled by them and are looking forward to seeing you again in the future, maybe New Year 2012!

Kind regards



Claire Flint
General Manager
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chorley lancashire
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“fab hotel”
5 of 5 stars Reviewed 20 December 2011
3
people found this review helpful

Stayed here as we were in Carlisle to visit friends who are in pantomime there. Fab hotel ,free carparking, free wi-fi and right next to the rail station. Rooms large with full bath and shower over. Ate in the restaurant on Friday night and the meal was amazing. Breakfast buffet was also good, with lots of choice on both the hot and cold sections with a god selection of teas and coffees served at breakfast. Good hospitality tray in the rooms with ace biscuits too. Ideally situated for town centre shopping and only 5 mins drive from the M6 so really handy to get too.
Hope to be back for the panto next year

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask grundster about Hallmark Hotel Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
22 December 2011
Thank you for your lovely review I was delighted to hear that you enjoyed your stay and the staff looked after you.
I will pass on your comments to them all they will be thrilled to hear them.
Thank you once again and we hope to see you again.

Kind regards


Claire Flint
General Manager
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Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
“Good little find”
5 of 5 stars Reviewed 19 December 2011 via mobile
1
person found this review helpful

Set right next door to the train station and 2 mins walk into town centre. Swift check in. Room was big and big bathroom with bath and shower. Over looked the station but heard no noise and we thought we would. Amazing choice for breakfast and it's Buffett style so you could help yourself. Ate in the hotel restaurant Friday night and had the set menu 3 course for £18:50 and this was excellent value for money. Good hospitality tray and small shower gels ext provided. Will defo be back

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Pamooola about Hallmark Hotel Carlisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claire Flint, General Manager at Hallmark Hotel Carlisle, responded to this review
22 December 2011
Thank you for your review we very much appreciate it and such nice comments to.
I was very pleased to hear that you enjoyed your stay and the staff looked after you, I will pass on your comments to them all.
Once again thank you and we look forward to seeing you again soon.

Kind regards


Claire Flint
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hallmark Hotel Carlisle

Court Square, CA1 1QY, England
Price range (per night):* INR6,075 - 10,700

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