I have previously stayed at other hotels in the chain.

This is definately the largest Premier Inn I have stayed at and was staying there simply for it's close location to the M6 motorway. As it turned out there is another Premier Inn about a mile away which was adjacent to where I was meeting up with friends.

As usual the staff are friendly and efficicient, giving the impression that if you had a problem then whatever the problem is then it would be sorted immediately.

However, the room was the smallest I have stayed in in a Premier inn and the fixtures and fittings could do with upgrading, the bathroom could have been cleaner.

This hotel has an integrated restaurant, breakfast was satisfactory but the hot food is done buffet style and could have been warmer.

Five of us -4 adults and a toddler, stayed here Friday 27th January and Sunday 28th January 2012. We were pleasantly surprised with the level of service and cleanliness offered at this premises. Upon arrival we found the reception staff most welcoming and they had put our 2 rooms within easy distance (1 family room, 1 double). We participated in the £22 meal deal promotion and this was exceptionaly good value for 3 course dinner and breakfast.
The first night I priced my dinner off the menu at over £23 without allowing for the £7.99 price of the included breakfast.
The standard of cleanliness and service at this hotel puts many more expensive hotels to shame.

I have stayed at other Premier Inns in the past but this was the first time i had visited the Carlisle one. As usual the room was warm, comfortable and clean. I arrived late at night and the guy on reception was very friendly and pleasant, even offering to help with my luggage. Considering the hotel is located on a business park near the motorway there was no noise from outside. My only criticism would be that many of the spaces on the car park were taken up with large vans parked sideways across 3 bays which meant I had to park some distance from the reception in a poorly lit area. As a lone female travelling on business I found this a bit disconcerting (imagination running riot!) but overall it was a very pleasant place to stay.

Have stayed at this hotel several times over the years and it has always been okay. In the last 4 months the bar area and restaurant area has been refurbished and what a difference it has made. So much more pleasant to stay at. Breakfast has vastly improved and is very good value against other brands. Wouldn't hesitate to stay here again- excellent value for money. What impressed me the most was the fact that Premier Inn is such a big chain yet they have managed to give this place it's own identity.