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BEST WESTERN Rose & Crown Colchester – reviews, photos

3.5 of 5
East Street, CO1 2TZ, England
Hotel amenities
BEST WESTERN Rose & Crown Colchester
Ranked #8 of 20 hotels in Colchester
3.5 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    13
    29
    19
    8
    10
Date Rating
Oxford
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Enjoyable stay but avoid breakfast.”
3 of 5 stars Reviewed 8 February 2012

We stayed one night and overall the experience was good. The room was clean and warm. The restaurant does not open in the winter but decent food is served in the bar area. The TV area of the bar is not intrusive, the open fire warm and welcoming. Wi-fi worked fine. A short walk up to the castle and shopping area.
Disappointments- we visited when there was snow on the ground and the car park had not been cleared. Without a 4WD it would have been treacherous. The breakfast was terrible- the coffee was served from a vacuum urn and was tepid, the cooked breakfast was tasteless and cold.
I would consider staying again but would not book for breakfast.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask montymax about BEST WESTERN Rose & Crown Colchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Santa-Rita, General Manager at BEST WESTERN Rose & Crown Colchester, responded to this review
20 February 2012
Dear montymax,

Firstly may I thank you for bringing the matters in your Trip advisor review. I am sorry to hear that certain aspects of your stay were disappointing.

We have taken your comments with regards service and your expectancies of the breakfast standards. Whilst accepting your views, I feel that the Breakfast team at are usually very welcoming and certainly they are eager to have an opportunity to demonstrate to you this is the case.

May I thank you for bringing the matter to my attention, and I do hope that we will have the opportunity to regain your confidence in our standards on a future occasion.

We consider nothing to be trivial if it displeases our guests, and we take all complaints very seriously.

Again I thank you for bringing these matters to my attention as our success depends on customer’s recommendations.
Yours sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire
Contributor
18 reviews 18 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Rose & Crown, Colchester”
4 of 5 stars Reviewed 24 January 2012

This is a very old building with loads of character. Excellent bar area with real fire. Evening meal was very nice. We stayed in the newer part of the hotel, the room was comfortable, warm and quiet. No problems with the bathroom and plenty of hot water.
Staff attentive and friendly. Conveniently located about a 15 minute walk from Colchester town centre although this does involve walking uphill.
Breakfast was average given the price of £10.95.
If visiting Colchester again would have no hesitation staying here, might skip breakfast though.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask titch22 about BEST WESTERN Rose & Crown Colchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice Wedding.....Shame about the room!”
2 of 5 stars Reviewed 22 January 2012

Booked for a one night stay,as I was attending a wedding here. The wedding itself passed smoothly with no problems, great food, friendly, attentive staff. The bar/function areas were nice, the red carpet which the Bride and Groom walked down the aisle on, could have done with being hoovered though! My bedroom looked like it had last been updated sometime in the 1980's. It looks like they have copied the old style Travelodge rooms to a tee, office style hung ceiling with cobwebs on it, very drab dreary paint and carpet, with a disappointing breakfast to go with it, and being next to a noisy boiler room, which kept me awake for the whole night, makes the £85.00 price tag way too expensive for this standard. The only thing attractive about this hotel is their website, which makes the Hotel look wonderful!! I can assure you it definitely isn't. I would like to warn anyone thinking of booking a night here, to avoid staying in room 129. Try the North Hill Hotel in the town centre instead for a tenner less, but a lot nicer rooms and food!!

Room Tip: Avoid room 129. It's next to a noisy boiler room!!
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  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Paul B about BEST WESTERN Rose & Crown Colchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Chester, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Lots of character”
4 of 5 stars Reviewed 11 January 2012

Very old building, lots of history, some low ceilings and doors. Bar was very cosy, food was very good, staff were polite & helpful. Requested a quiet room, which I got.

Room was only average, no comfy chair which would have been nice. Reasonably clean. No noise problems (on a Monday night so no wedding parties). Some of the ancient floors do creak! Water hot, shower worked fine, plenty of towels provided.

Breakfast was slightly better than average, again, staff were fine, checkout was painless.

Down side: limited parking next to hotel but there is an overflow carpark 50m away. Can be difficult to find the car park entrance on a dark, wet winter evening! Couldn't get the wi-fi to connect.

Room Tip: Avoid wedding parties!
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Drooper901 about BEST WESTERN Rose & Crown Colchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Noisy and cold”
1 of 5 stars Reviewed 6 January 2012

I booked into the Rose and Crown because of the location and it looked OK on the website. When I arrived the place was over-run with Xmas parties and I was informed that the noise would go on until around midnight. When I asked if there was another room, I was told there might be a quiet one but not sure if it had hot water. The room I was allocated was cold, and overlooked a main road and had inadequate sound proofing. When I asked about noise levels I was told that it wasn't really that noisy - and was more down to what I was used to. Wasn't impressed so checked out and didn't stay the night.

  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about BEST WESTERN Rose & Crown Colchester

  • Best Western Hotel Colchester
  • Best Western Colchester
  • Colchester Best Western
Address: East Street, CO1 2TZ, England
Price range (per night):* INR5,294 - 8,917

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BEST WESTERN Rose & Crown Colchester
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