The staff at this hotel should be commended for the support and help they gave late at night on Saturday 15th of October 2011 because if it wasn't for them our party would not have had accommodation, depite advance booking into Birmingham Central Travelodge. Firstly we'd been sent after overbooking occured from Birmingham central, whose staff were absolutely useless, lacking in both customer relations & social skills. Travelodge Streetly had no idea we were coming, but went all out to help us, they were even lied to by Birmingham central. Fortunately the staff at Streetly were able to sort out the mess, the hotel was clean, comfortable, if we didn't have something we only needed to ask & it was provided, even a resturant & cab at 11pm at night. Definitely recommend it lovely atmosphere, despite the stress they'd been put under, staff were so lovely & friendly it turned out to be the better hotel. It would be my first choice if I required accommodation in Birmingham again.
Room Tip: Very clean, good location for a good nights sleep, excellent choice.
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