just back from spending the weekend at the Ramada Sutton Coldfield.Had an enjoyable weekend at the hotel where some staff were absolutely brand new (tom behind the bar )and others cold and unwelcoming (1 of the reception staff),where on checkout was handed a bill for breakfast when the corospondence clearly stated we were entitled to breakfast,1 of the receptionist accepted this whilst the other did eventualy but only reluctantly.
Like many other posts the rooms are in need of updating and our room 228 smelt a little musty and there was a big damp patch on the ceiling,where the shower/bath had obviously leaked from the room above.Another negative was the cleanliness of the bathroom,mud/dirt in the bath and we also found what looked like pubic hair as well.
Positive the bed was one of the comfiest we have ever encountered in hotels and the breakfasts were also enjoyable but on the sunday I had to wait for plates despite numerous requests to the waiting staff.We also enjoyed the pool (which to our enjoyment was lovely and warm).
All in all were relatively happy with our weekend at the hotel and maybe will return to the hotel with our children some time in the future.

This is the first time I have written a review but the night we had at this hotel was so outstanding i felt obliged to write and tell everybody about it.

i arrived at lunch time-the check in was painless. I then went to the bar to meet some old friends i have not seen for a long time. This is always pleasant. i did not have anything to drink. lessons have been learnt from previous years. If the bar is not your thing there is a leisure centre, a hairdresser and beauty therapist. Everything you need to prepare for a long night.

The actual night started early. The room was dressed to make me feel i was actually in paris with Nicole Kidman. The food and service was excellent and the entertainment did not disappoint. I have attended these awards since 2003 and it was the best one yet. i hope we return next year.

I had a long journey the next day so was in bed relatively early but i am told the bar stayed open until the last person dropped. sometimes people get wiser when they get older.

A very comfortable nights sleep ensued followed by an excellent Breakfast. i was first down. I always enjoy Haggis but i think this was especially organised for us as we are a scottish company. I then had a 200 mile journey which i did on auto pilot

I get the impression that this Hotel is very used and good at organising any sort of event.

Stayed at the hotel for company conference. The rooms might be a bit dated (as some reviewers pointed out) but they are clean and well maintained. Double bed was very comfortable. Hotel staff is very friendly and helpful. It is them than created my stay very comfortable.

I heartily recommend you try this hotel. We booked two rooms through GroupOn and when we arrived we were offered and accepted a further offer of a three course meal with a bottle of wine in the restaurant.

Make the time to take a walk around the lake and ignore the fact that a gate at one end means you may have to double back - it really is a bit of the countryside in the middle of urban Birmingham.

The staff were very attentive, the food was excellent, and the accommodation good - so nice to have two comfy armchairs to sit and read the newspapers in the morning! Although it was not on the menu, I asked for cheese and biscuits after my meal which was smilingly delivered. At breakfast the eggs were scrambled so I asked if fried eggs were possible; five minutes later two freshly cooked eggs arrived. From beginning to end, this was a first rate experience.