Dear All,
I urge you all never to stay at this pub/ hotel ever. This is the only hotel experience I have ever felt the need to WARN others about.
I had not been lucky (or smart) enough to read reviews prior to my arrival. If id know what was in store for me, there is no way id have stayed. All of the bad reviews on this site already really reflect the standard and experience you get at this venue. Whoever wrote them had a very similar experience to me.
From arrival, I was left in my room (not the room id requested) given no guidance on how anything worked, meal set up or any information on the surrounding area, in which I planned to walk. The older male "owner" was aware that this was my plan, yet didnt even attempt to engage in any conversation whatsoever. I was clearly an inconvienence to him (surprising as this pub was empty my entire stay and I was paying a large amount of money for my little break).
I then discovered a total of 5 dead spiders in the room, 2 in the bathroom on full display 1 under the 2nd bed, one near the back door and one behind the curtain. In my opinion this is totally unacceptable, as it is basic cleaning. The room was dusty and it was clear that surfaces had not been wiped over for sometime.
Whilst out for the day. I expected my room to be freshened up, this did not happen. I returned to dirty coffee cups and no replacement refreshments etc. Towels were still on the floor and no biscuits were provided (as id been told when I booked).
Ate in the resturant- which I quickly regretted. Worst service I have ever received in my entire life (53years!) Simply vile! Vegetables still hard in the middle, rubbish menu choice which doesnt seem to ever change. I was the only person around (which tells you something about this place!)
All the above I could have coped with, but on awakening the last morning of my stay I discovered a dead fly on the inside of my pillow (the pillow case had rouched back in the night revelling this horror) this turned my stomach, and I hastily departed.
I did not provide the ''management'' with the opportunity to appologise (although I very much doubt the older male owner would have cared) I will however NEVER return, would never recommend the place, and URGE all who read this to not even consider a stay at this 1* hole.
As I drove away, I felt sorry for the couple who I was aware had just checked in, and reflected on the thought that a stay in the cow shed (that I could view from my bathroom) would have been a cleaner more friendlier holiday.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 December 2010
I was very upset and surprised to read your negative review and that you had such an awful stay in your opinion.
I suspect that the dead fly you refer to that was on your pillow was in fact a loose feather from the feather pillow!
I am confident that the room was NOT the 1* hole you refer to, especially as we receive so many compliments about the rooms, the food and the hospitality.
I trust that users of Trip Advisor will see your review is overly negative.
Apologies again for your grievances and may I respectfully suggest that next time you stay in a hotel and have any complaint PLEASE raise it at the time so the matter can be dealt with!!!!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC