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Holiday Inn Taunton M5, Jct. 25 – reviews, photos

3.0 of 5
Deane Gate Avenue, Taunton TA1 2UA, England
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Holiday Inn Taunton M5, Jct. 25
Ranked #6 of 20 hotels in Taunton
4.0 of 5 stars 125 Reviews
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125 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Family room(4)
  • Reception area(3)
  • Car park(3)
Traveller rating
    31
    57
    31
    6
    0
Only show reviews for Family (35) | Couples (36) | Business (32)
Date Rating
Senior Contributor
29 reviews 29 reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Typical Holiday Inn - clean and neat.”
3 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

This is a modern Holiday Inn with an open planned reception and bar area. I stayed here because it was close to where I was working the next day.
The general state of decoration and cleanliness of hotel was good. My room was clean, well maintained and comfortable and I had a good night's sleep.
The open plan reception/ bar had several groups having meetings, which seems popular. But for me the area doesn't work as somewhere to sit and enjoy a quite drink before dinner, which is what I wanted to do.
The food was fine and the service friendly. Breakfast is a self service buffet with a large choice.
Over all, nothing is great here but nothing is bad. I am sure I will be back to stay again.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask purpleTerry about Holiday Inn Taunton M5, Jct. 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
21 February 2012
Thanks so much for taking the time to post a review.

I am so pleased you enjoyed your stay - and would love to meet you the next time join us. The Lounge/Restaurant area is extremely popular for meetings during the day, but I know what you mean about it not being perfect in the Evening.

I am investing in some fixtures and fittings to try and give it a little more evening ambience, and would love to know your thoughts.

See you next time!
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High Wycombe, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Worth it for the staff”
4 of 5 stars Reviewed 11 February 2012 via mobile

Stay here about twice a year to break up the journey from home to Cornwall. Food is usual holiday inn basics, rooms could do with a refurb (although they're not bad, just a bit dated) but the staff are wonderful. All have personality, will sort problems straight away and are cheerful and chatty. Well done!

  • Stayed February 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KandS260909 about Holiday Inn Taunton M5, Jct. 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
21 February 2012
Thank you for your kind review.

Its delightful for me to pass on your comments to the team. It certainly appeared to make them even more cheeful - if only I could get a word in!

We have just commenced an annual program of bedroom painting - with the first six being done last weekend. Its certainly given them a lift and we will continue working hard to keep the whole place as up to date as we possibly can.

Thank you again - it's a long trip to Cornwall and just really pleased that we help you to recharge!
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Augusta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Back in the Holiday Inn Family”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I used to stay at this hotel frequently when visiting some work partners. There were some issues between the hotel and Holiday Inn central and they could not be a Holiday Inn until they upgraded. The upgrade resulted in a fresh look for the hotel and all the standard Holiday Inn features.
This hotel has an absolutely fantastic gym - Best one out of all the ones I have been to. The local public uses it too. Makes for some good interaction.
The lounge/restaurant is on par with most hotels and they have several TV's that usually have several sporting events on them.
The hotel is conviently located to the interstate and a few exits away from everything you could want.
The hotel staff is courteous and efficient. Overall a nice place to stay in a new/old hotel. I am glad they are back in to the Holiday Inn fold.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SATCOM about Holiday Inn Taunton M5, Jct. 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“The worst holiday inn I've ever stayed in”
2 of 5 stars Reviewed 4 February 2012

Is this really a Holiday Inn? Firstly its a cheap almost flat packed building...I've stayed in more solidly put together Travelodges. Secondly I've rarely come across more poorly trained hotel staff, had to ask four times to get the right bottle of beer and ended up with a Soave having ordered a Sancerre. When the right bottle finally arrived the waitress was delighted to tell us "I've found one, we haven't sold one of these in months!!". The bottle was cold, the wine inside was warm. As for the food, straight from the cook/chill cabinet.
Next time I'll stay at the Premier Inn

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask foxton_russian about Holiday Inn Taunton M5, Jct. 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
5 February 2012
I am so sorry you didn't enjoy your visit to my hotel. Our aim is to provide the friendliest, most welcoming hotel in the area - with knowledgagle staff who enhance your stay.

With this always in mind, we will certainly be acting on your comments, they will help us focus our training over the coming weeks.

Many many thanks - please give me a call before you try the Premier Inn next time - I am sure you'll see us in a different light. My number is 07736746098.
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Virginia Beach
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great venue for a weekend stay”
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I stayed at the Hotel on a Saturday night with my 2 children recently. We had a family room with breakfast included for £90. The staff were pleasant and friendly and happily gave me a short extension to the check-out time the following morning when we had a slow start! The children loved the swimming pool and the attendant (it is not life-guarded but he was manning the desk in the Health Club) could not have done more for us (including moving a chair for me when all the others had been taken with towels and clothes!). The breakfast was really good, substantial and cooked to order (that might have been because the hotel was quiet but it worked for us) but the dinner the evening before was over-priced and lacked flavour (I had the king-prawn Thai curry). Overall though the location was excellent, the room was quiet despite the proximity to the M5, and the facilities were good. I'd stay here again.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask KM579 about Holiday Inn Taunton M5, Jct. 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Freer, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review
4 February 2012
....and we would love for you to return. Great feedback, thank you. Mark in the Health Club is just so passionate about Customer Service - its great to hear that it comes accross from the whole team.
I'll try the curry tonight and see if we don't need to add a little something.
Thanks again.
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Additional Information about Holiday Inn Taunton M5, Jct. 25

  • Holiday Inn Taunton
  • Taunton Holiday Inn
Address: Deane Gate Avenue, Taunton TA1 2UA, England
Price range (per night):* INR4,960 - 9,586

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Holiday Inn Taunton M5, Jct. 25
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