No frills just your normal Holiday Inn. The bar/dining area was a nice relaxed area and fairly busy when I visited.

I was on the second floor in a non smoking room however the corridor did smell very strongly of smoke. So I would assume some smoking rooms up there.

No offer of an upgrade for a platinum member and when asked I was offered a room with a king size bed but no other upgrade.

The media/wifi charges are stupid here. £16 for 24hr wifi access!! The TV options were the new Holiday Inn package with a good choice.

Stayed recently here as stopover. The Reception Manager was at the door welcoming us in and asking us if we would like to book for Dinner. The check in process was quick and efficient and our room was great with a hige kingsize bed. We could have fitted in a whole family, and there was just 2 of us.
The dinner was really tasty and service was excellent. It was nice to have such friendly and smiling staff. We opted to have pudding in the bar (as the football was on!) and this was not a problem, so many hotels nowadays have no flexibility.
Was only a short stay, and my first time, but was mede to feel like such a valued guest. Cannot recommend it highly enough

Good location just off the motorway. Room size a bit small but adequate. Decent rate so overall pleased and will return.

We thought we might arrive late and, on contacting the hotel, they assured us that this wouldn't be a problem and they would note this on our reservation.

We arrived earlier than we thought. Outside the hotel were loud, drunken girls blocking the entrance and making vulgar comments.There was a 'staff function' going on (or so we were told!). The music was very loud in reception and, we were told, would go on until 1am. Not a good start - we very nearly left to search for somewhere else.

Our room was, thankfully, well away from the noise and, in truth, we were not disturbed at all by the party - nor by the one the night after either!!! The room was comfortable, the bathroom was immaculately clean.

Staff were helpful - we didn't know the area and they recommended a decent pub in a local village which served us a perfectly adequate Saturday night meal! Breakfast was plentiful and, on the Sunday, was cooked to order - I thought, in truth, a bit overpriced though!

I would stay there again - but our initial experiences very nearly put us off even entering the hotel.