after writing a very good review last time i stayed a year ago I was very disappointed this time.The room we were shown too hadnt been heated up prior to arriving so very cold.i had to ask for an extra blower heater which rumbled on for an hour or so each time we used it.the beds werent as nicely made and room dingy and when i mentioned i hadnt enjoyed my room and stay as much as last time the lady from liverpool just sat in the dining hall watching the tele and said "oh what a shame".we wont stay again thats a shame as i thought they would keep standards up.

we stayed at this dump once and never again, the place is dirty, cold and there is nothing for the children, the staff are not friendly AT ALL. its in the middle of knowhere. when driving to find it the road you go dow has more pot holes than enough, so the damage to your car costs more than it would to stay in a nice decent warm and clean hotel. i would not give it 1/10. i could go on forever but please dont spoil your holiday by staying a night at this tip.

We booked a one night stay at the Spa Hotel for a friends birthday. After a long drive from Kent we where pleasntly surprised at the hotels rooms. the staff are very friendly and very helpful. the owner went out of her way to put us up for another night. overall we found the hotel to very good value for money We are going up to see our friends again and soon and will be staying at the SPA HOTEL again/.

Like many other reviews here I was worried when arriving as it is in the middle of an industrial estate and a pretty run down one at that. However, the hotel is pleasant enough, clean and tidy and the staff are friendly and the food not too bad!
One or two small issues though, firstly Hot Water, where is it????, both nights of our stay both in the evening and early morning no hot water, none what so ever, not nice taking a cold shower! secondly the owers have a lovely dog that just wonders around and doesnt bother anyone but please please get rid of that old sagging dog mat you have lying around in the bar/ Restaurant, god know how many times people just about broke their neck tripping over the thing.
All in all a good, clean, friendly and cheap hotel that perfect for a night before your flight etc.