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FJB Collection - Harbour Heights – reviews, photos

73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly The Harbour Heights Hotel)
Hotel amenities
FJB Collection - Harbour Heights
FJB Collection - Harbour Heights
FJB Collection - Harbour Heights
FJB Collection - Harbour Heights
FJB Collection - Harbour Heights
FJB Collection - Harbour Heights
Ranked #4 of 15 hotels in Poole
4.0 of 5 stars 153 Reviews
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153 reviews from our community

What travellers say about this hotel
  • Sea view(6)
  • Very comfortable(5)
  • Very good(4)
  • Wedding co-ordinator(3)
Traveller rating
    75
    30
    14
    23
    11
Only show reviews for Family (17) | Couples (85) | Business (15)
Date Rating
Poole, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Afternoon cream tea”
5 of 5 stars Reviewed 12 February 2012

Went for a cream tea last Thursday afternoon with two friends and sat in the lounge on very comfy chairs overlooking the terrace and the harbour. The view was amazing, we were able to watch the sunset over Brownsea Island. The waiter Adam was very polite, helpful and unobtrusive.
The cream tea was served on a stylish rectangular plate with two large warm scones. One plain one fruit. We were only given a small jar of what I call 'hotel breakfast jam' that wasn't really enough to adequately cover the 4 scone halves. A lovely big scoop of thick double cream... not clotted cream. I felt rather over priced for £8.50.... but the fabulous sunset and the view more than compensated for the price.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Poolepirate11 about FJB Collection - Harbour Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester, United Kingdom
1 review
“didnt want to leave!!”
5 of 5 stars Reviewed 11 February 2012

Recently stayed at Harbour Heights Hotel, room was lovely with a fantastic view and fab spa bath, afternoon tea was a delight watching the sunset over the Harbour ! simply stunning.! and the warm scones!! Yum.
Breakfast was equally delightful and we did not want to leave. Great Hotel in a fab location with equally fabulous staff., Can't wait to return!!!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 462jules17 about FJB Collection - Harbour Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yeovil, United Kingdom
1 review
“Overnight stay at Harbour Heights”
5 of 5 stars Reviewed 4 February 2012

Stayed in the hotel overnight as a birthday treat. Late arriving and the restaurant was fully booked, however the menu was not for me. We had room service instead, the menu was more appealing to us. Do you tip for room service? Room very comfortable and it was nice to be in charge of the temperature. Breakfast was plentiful and nice, staff very good. Can we call it a complaint if we say we couldn't find a paper napkin to carry the remainder of our petit fours home with us!!

Room Tip: If requesting a balcony then ask about the size as we wouldn't have been able to fit a chair on...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Louise D about FJB Collection - Harbour Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Fantastic views, quality food and service”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The views across Sanbanks bay from the terrace is stunning on a warm summers day, perfect for lunch with family/friends/partners.

The restaurant in the evenings is beautiful, decor is modern and tasteful. Food is top quality, compliments to the chef.

Will be returning again to dine. However never stayed in the hotel rooms.

Room Tip: Request a room with views across the bay
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  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Emily O about FJB Collection - Harbour Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
“Wonderful”
5 of 5 stars Reviewed 4 February 2012

Stayed for a birthday weekend. When arrived slightly disappointed with The 'sea view' which I had paid a supplement for. In the end I asked reception if they would see if there was a better room- well, they were wonderful! In my experience such a request is met with disdain, but not here- they couldn't have been more accommodating and we actually were put in a far superior room- which really set the tone for the rest of the weekend. I don't think I have stayed in a hotel where the staff were so consistently helpful and pleasant. The food was great, the room immaculate and the views wonderful. An absolute bonus is the use of the sister hotels spa facilities- we used the haven spa which was great with the outdoor pool open in January- swimming outside right next to the sea- pretty unique in this country! I really can't recommend enough, thank you.

Room Tip: Off peak worth asking if not happy with original room.
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Helen H about FJB Collection - Harbour Heights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about FJB Collection - Harbour Heights

  • Harbour Heights Hotel
  • Harbour Heights Poole
Address: 73 Haven Road, Sandbanks, Poole BH13 7LW, England (Formerly The Harbour Heights Hotel)
Price range (per night):* INR9,418 - 13,431

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FJB Collection - Harbour Heights
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