My wife and I are regular visitors to Holiday Inn hotels (Priority Club platinum) but having stayed at this hotel recently we could not believe that it is part of the same group. I am sorry to sound so negative but this hotel is in desperate need of a visit from a senior Director of HI so that they can experience for themselves the extremely poor standard on offer. From the resaurant with its poor service/food and an ambience of zero, to a bed mattress that literally had the springs sticking in our backs and various other negatives inbetween. Our main concern is that the stay has soured our relationship with HI as a whole due to the uncaring response when we expressed our concerns during our extremely disappointing stay. My advice to anyone thinking of staying here is DONT!
- Holiday Inn Ipswich
- Ipswich Holiday Inn
