I booked a 'deluxe' room as I particularly wanted a bath but, although the room and bathroom were spotlessly clean, the room was at best 'average' extremely gloomy and disappointing. The breakfast was also very poor, and I would advise anyone eating it to avoid their scrambled eggs!

This was only the second time I have booked into a Best Western and this experience was very different to my previous stay. However, I would be hesitant to try another if this hotel is typical of their standard. While the reception staff were good, and booking in and out was quick and efficient, it is the room which makes or breaks a stay in a hotel, and I'm afraid this didn't come up to my expectations.

We booked this hotel after all the other ones were booked in the area. We were there for a wedding so only looking for a pad to sleep.

Very friendly and helpful staff who welcomed us with warmth.

There was not any breakfast provided. Complimentary tea and coffee provided which was welcoming.

I did find the rooms noisy and was woken up as people were leaving their rooms in the morning.

Ample parking available

Like many Best Western, the standards vary greatly and depend a lot on local managers/owners. This was better than average due to the pleasant staff. The rooms seem a mixture of new and old building. We booked a top range suite with 4 poster bed and had a room in the old part at the front of the building straight over the road (no frontage). Not much noise but you knew the road was just outside your bedroom. Not my idea of a suite, just a large room with dated paintwork/fittings. The website says "modern" but not our room. However, the bathroom was excellent with a superb power shower. Breakfast was good; freshly cooked with an average selection of cereal or freshly opened tinned grapefruit.

This is a great all-round hotel for touring Suffolk and north Essex, minutes away from the A14 but in a quiet village on the fringes of Ipswich. The room was very clean and comfortable, although the decor was a little tired. Parking was never a problem, and the staff were pleasant and helpful. Best of all is the food, which was very good for breakfast (all freshly cooked to order) and first-class for dinner, with reasonably priced drinks. A pity that the corridors were unheated in the chilly evenings, but I would have no real complaint with any aspect of our stay.