Booked through Trip advisor
Arrived to be greated by new owners who offered "any issues please ask as nothing is a problem",
Bedroom clean and acceptable.
Eating area and lounge a bit dated.
Customer Service
Unfortunateley my wife and I caused a major upset when enquired if Brown Bread Toast, was available for breakfast? This wasn't available so accepted white bread.
It all went a bit crazy as we were then chastized in front of other guests by owner for causing an upset!
In over 30 years of using all grades of accomodation,I had never experienced such an embarassing incident.
Also found a mysterous entry in Guest Book by myself qouting "Excellent Stay" ?
I will leave you to make your own assumption.
- Westbourne Hotel Llandudno
