I arrived with my Pensioners Club on the 29/08/11, one of our holiday makers was in a wheelchair, and she was told that she would be in a room on an upper floor, obviously this was going to be a problem as there was no lift in the Hotel. Eventually after a lot of discussion, she was eventually given a lower ground room.
That was the start of things to come, Owners were not very pleasant or helpful, although i have to say that the dining room staff were more helpful and friendly.
Heating was not on during the day, but as it was the end of August and as we were all pensioners he could have at least tried to accomodate., one of our party, who was in her late 70's was frozen and asked for the heating to be turned on, to which the Owners refused , stating it was " August " and they dont put heating on until September.
Facilities were not adequate in rooms for 2 people, and had to go and ask for more milk, to which he replied , "thats all you get" and said we would have to buy it , which cost 50p, and because i only had notes, he practicaly threw the milk across the counter at me.
Entertainment poor,
I would never in my wildest dreams ever recommend this Hotel to anyone, so take heed....
if i could put a 0 out of 5 i would!!
- All Seasons Hotel Llandudno
