My husband booked a two day stay here for my 50th birthday, when we arrived at the hotel we had a problem with our car Philip on reception sourced a local garage for us. The room was spacious and spotless; our daughters had been in contact with the hotel and had arranged with the staff for flowers, chocolates and champagne to be in the room when I arrived.
We dined in the restaurant on our first night the meal was excellent, the quality of the food and the presentation was second to none, the staff were very attentive. The following morning breakfast was fantastic as again were the staff in the restaurant who made you feel very welcomed.
On the day of departure our car was still in the garage Kerry on reception (think that was her name, sorry if the spelling is not right) could not do enough for us even though we were checking out and our car was not ready, she offered to extend our checking out time, look after our luggage until our car was ready. She even printed off a map for us to locate the garage, so great was her customer service my husband and I bought her a small gift to say thank you.
I would recommend this hotel to anyone visiting Llandudno, if you are looking for excellent rooms, high standards, customer service, food and wine look no further St. George’s it should be the only hotel on your list
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2012
First our very best wishes for your birthday and may I say how much we have appreciated your kind and encouraging words.
As a team we do try to offer a high standard of service to our guests and its lovely to read the appreciation when that is shown as Ceri and Philip gave during your stay.
We all hope to see you soon back at St George's.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC