when for 3 nights, paid £270 for mini suite plus sea view, mini suite was 2 chairs, which were not that comfortable,shower room was ok, bed was ok one side,otherside you had about 3inches gap,always lots of tea bags, coffee and biccies and milk,seaview was good from sitting postion,Breakfast was fast! but hit &miss one day l had massive breakfast next day small then next middle side, we had dinner one evening, best thing l cant say about dinner is theres a wertherspoons about 5mins away lot cheaper and nicer,.Owners hardly spoke to anyone, excpet to ask what they wanted to eat, making the stay a bit uncomfortable, as if you werent welcome.Over all l was disappoint for £270 l expect to come away feeling happy and contented, l was happy to come away, which is sad because llandudno is a lovely place and we will be returning but NOT to the shelbourne
Room Tip: take a sea view, but not th mini suite
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 July 2011
We are extremely disappointed that you have decided to complain on trip advisor rather than approaching us on a personal level, as both my assistant and I were both on duty during your stay and therefore gave you ample opportunity to register your complaint on a personal basis. Our large regular clientele are more than complimentary on the standard of food served here and praise the breakfasts and evening meals we serve. Thus reiterating the disappointment we felt that the clients didnt have the nerve to confront either my assistant or myself at any point during your stay. We also find it difficult to understand why they did not cut short their holiday if they were so dissatisfied.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC