went for a 3 night break with my mum and husband. John and Jean Murphy and their staff pull out all the stops to ensure their guests enjoy their stay. The entire hotel was comfortable and spotlessly clean, plus the beds were the comfiest I've slept on away from home. extra's in the bathroom plus lovely soft bathrobes.The bar was better stocked than any I've seen. The food was delicious and plenty of variety, with table service second to none. Each night gave superb entertainment, encouraging the other guests, mainly from the Forest of Dean to join in with gusto giving a lovely party atmosphere. A lift enabled less mobile guests to move freely between floors. Although frowned upon some folk do still smoke, provision is made for us that does not encroach on non smokers. well done for not making us feel like outcasts. When booking this break we thought we may be late arriving due to work commitments, from the start every effort was made to accomodate us. This followed all through our stay, nothing was too much trouble. The impression given is that all the staff are happy in their work and enjoy working for Jean and John Murphy. Please never change anything, you have everything spot on. Unreservedly recommended
just make sure your needs are known
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 May 2012
Thank you for taking the time to review our hotel. All your kind comments have been passed on to the staff, and they couldnt be happier with such a lovely review. We are glad you enjoyed your stay, and we look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC