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The Heatherleigh Hotel – reviews, photos


63-66 Royal Parade | East Sussex, Eastbourne BN22 7AG, England
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Reviews you can trust

62% Do not recommend
2.5 of 5 stars 50 reviews
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By trip type
All (50)
[ Date ] [ Rating ]
great hotel great service friendly staff great break away!!

The Heatherleigh Hotel

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5 of 5 stars
richard1990   1 contribution
london
30 Sep 2009

was a great week away wish i could of stayed an extra week great service room cleaned daily great food and fast restaurant service great entertainment at night and bar open till late staff were really friendly and would go out of their way to get you anything dont read other reviews on this great hotel i would recommend this to any-one.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Travelled with Large Group/Tour
  • Age group 18_24
  • Member since 30 September 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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yet another stay at this dire hotel

The Heatherleigh Hotel

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2 of 5 stars
damo1023   4 contributions
London, United Kingdom
24 Sep 2009 | Trip type: Business
1
person found this review helpful

well unfortunately a reurn visit to this hotel left me in no more of a postive mood than the previous visit.
bitten by unidentified bugs on every nite of my 4 night stay.
unable to eat the food which was badly prepared and served in a none to clean dining room.
un-surprising that this seems to be one of the lowest ranked hotels in eastbourne, avoid at all costs.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Business
  • Travelled with Other
  • Member since 06 August 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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My Worst Experience

The Heatherleigh Hotel

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2 of 5 stars
sally0120   1 contribution
folkestone
15 Sep 2009
1
person found this review helpful

I would not recommend this hotel to anyone, the original welcome was very good and very friendly, this trip was with a coach holiday and expected it to be vetted more throughly, however the bedrooms were not clean and I have got bitten by fleas and are all other my body, including my partner but not as bad as mine.

I will certainly be looking for some sort of compensation, pest control should be brought in immediately.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Travelled with Large Group/Tour
  • Member since 15 September 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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immediate closure required

The Heatherleigh Hotel

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1 of 5 stars
fuminglet   1 contribution
let
8 Sep 2009
1
person found this review helpful

Just retrurned from a short break at the Heatherleigh Hotel. Wish I had read the reviews
first, but mostly I wish The Coach Holiday Warehouse had read them and wouldn't have
inflicted us with the worst hotel nightmare. These reviews cover a period of 9 months or
so WHY ARE THEY STILL ALLOWED TO OPERATE. because coach companies obviously don't care about their customers. I feel I need some counselling after seeing
all the bugs crawling in my bed, and being bitten numerous times. I think it is wearing a bit thin us all feeling sorry for the overworled staff, who supposedly do not speak much
English I personlly think it is all part of their training.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Travelled with Large Group/Tour
  • Member since 08 September 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Faulty Towers

The Heatherleigh Hotel

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3 of 5 stars
bigkCheshire   1 contribution
Cheshire
6 Sep 2009 | Trip type: Couples

firstly I would like to say you get what you pay for few days on the cheap this is it although the service in dinning room was like faulty towers the food was at the standard you would expect for the price it was fair eatable and if you asked for more you got it without complaint it;s run down but the beds were clean and towles changed every day beds made up and room cleaned daily (there are a lot more expensive hotels about where you dont get this service for a cheap break try it out if you don't like it after the first night book into another hotel there where lots empty to pick from from around £40 per night (but I don't think you would get much better value)

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 65plus
  • Member since 29 April 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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The Heatherleigh Hotel Also Known As

  • Heatherleigh Hotel Eastbourne
Address: 63-66 Royal Parade | East Sussex, Eastbourne BN22 7AG, England
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