well unfortunately a reurn visit to this hotel left me in no more of a postive mood than the previous visit.
bitten by unidentified bugs on every nite of my 4 night stay.
unable to eat the food which was badly prepared and served in a none to clean dining room.
un-surprising that this seems to be one of the lowest ranked hotels in eastbourne, avoid at all costs.

I would not recommend this hotel to anyone, the original welcome was very good and very friendly, this trip was with a coach holiday and expected it to be vetted more throughly, however the bedrooms were not clean and I have got bitten by fleas and are all other my body, including my partner but not as bad as mine.

I will certainly be looking for some sort of compensation, pest control should be brought in immediately.

Just retrurned from a short break at the Heatherleigh Hotel. Wish I had read the reviews
first, but mostly I wish The Coach Holiday Warehouse had read them and wouldn't have
inflicted us with the worst hotel nightmare. These reviews cover a period of 9 months or
so WHY ARE THEY STILL ALLOWED TO OPERATE. because coach companies obviously don't care about their customers. I feel I need some counselling after seeing
all the bugs crawling in my bed, and being bitten numerous times. I think it is wearing a bit thin us all feeling sorry for the overworled staff, who supposedly do not speak much
English I personlly think it is all part of their training.

firstly I would like to say you get what you pay for few days on the cheap this is it although the service in dinning room was like faulty towers the food was at the standard you would expect for the price it was fair eatable and if you asked for more you got it without complaint it;s run down but the beds were clean and towles changed every day beds made up and room cleaned daily (there are a lot more expensive hotels about where you dont get this service for a cheap break try it out if you don't like it after the first night book into another hotel there where lots empty to pick from from around £40 per night (but I don't think you would get much better value)