I arranged a significant birthday celebration here, for my father, in early 2012 - afternoon tea, evening meal in a private dining room, overnight accommodation and breakfast. The booking arrangements were handled very efficiently (though perhaps a little coldly at times) and comprehensively. The hotel itself is handsome though the layout is a bit rambling in parts ... nothing unusual for a large seaside hotel. But it's the staff that made the experience so good - from charming check-in people and helpful concierge, to efficient, polite and attentive waiting staff. It really felt as if they all put the customer first. The bedrooms were fine, with some good views, even those without a sea view. The only aspect that loses the Hydro a point, is the limited free wifi (just half an hour) - while the day-rate isn't extortionate, I think people now expect wifi to be free (at point of use anyway) these days. But apart from that, I'd thoroughly recommend the Hydro.

We booked this on a last minute deal. Wow, lovely hotel which I would thoroughly recommend. We didnt eat in the hotel on this occassion, however if you want to feel special, go to this hotel and they will spoil you. I did use the hairdressers and this was a very pleasant experience. All the staff in this hotel are polite, courteous and caring. We will return.

Due to the nature of my work I have stayed in many a good hotel and this is one of them. My wife and I stayed overnight on the 24/1/12 and what a great place it is to stay. Yes a little antiquated but that adds to the charm, very clean and tidy. The room and bathroom was spotless, bed a bit on the small size but we had a good night’s sleep which was a first for me in a hotel. The staff were fantastic and polite, breakfast was excellent, nothing was too much trouble and I will defiantly stay there again.

Lots of lovely old world charm, very friendly staff, food very good; very friendly guests and local customers. Very good for croquet in the summer, great grounds and very clean. Been going here for 20 years from this year and still love it!!