My family and I recently spent a night at the Edvard Grieg, which for us was conveniently located -- it's a few minutes drive away from the Bergen airport (which also means it's not particularly close to Bergen city center). This hotel has many laudable features: the staff were great (even though our reservation had been lost, they were still able to find a room for us), the atrium is impressive, the furniture and decor of the rooms is very high quality, and there is a hutch outside containing guinea pigs that children will love to pet and feed. I should also note that although we had to leave very early in the morning and so missed the breakfast buffet, when we checked out, we were given 'sack breakfasts' to take with us. However, the 'relax room' on the top floor (essentially a spa area with whirlpool, steamroom, exercise equipment, and great views of the surrounding countryside) was unusable - the summer sun pouring in through the windows rendered the entire area uninhabitable (at least for us). Although we were planning to relax in the whirlpool, this was a relatively minor drawback. What was really problematic was that our room was located on the inside, and looked out on the atrium. This meant the room was uncomfortably warm - opening the window did little to cool the room, and worse, the noise from people in the atrium was quite loud (even at 10:30 in the evening). So, we had to try to get to sleep in a hot, noise filled room. Additionally, wireless is not free, which is just plain cheap and annoying. We probably would not return to this hotel again -- although it possesses many great features, the drawbacks we experienced were too significant to ignore.
Room Tip: Make sure to request a room that does not face the atrium and call ahead to doublecheck your reserva...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 August 2011
First of all thank you for visiting our hotel and for posting your experiences after wards. This way we can continuously work hard to get better and meet all our guests expectations.
We would like to use this opportunity to avoid any misunderstandings. Wireless internet is free of charge for all guests. The password of the day can be collected from the front desk. The few rooms we have that face the lobby area is well air conditioned, but in order for this to work the windows need to be closed. Many of our regular guests prefer these rooms during the hot summer months. We apologize of course if the above information did not reach you during your stay with us.
The hotel sincerely hopes to welcome you back someday to improve your impression. Please let me know directly and I will arrange a greeting from the hotel at your room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC