This is a standard Comfort Hotel, no more no less. Fairly small rooms. Nice service.

We booked a room through Choice Hotels' Norwegian internet pages. I gave the hotel chain's own search engine information saying that we were 2 adults, and 2 kids.

We got a confirmation of a room for 2 adults and 2 kids for NOK 799,- for one night from Saturday to Sunday.

When we came home, I saw on my bank statement that they had charged me NOK 1049. I asked them in an email why they had done so, and told them to pay back the NOK 250 extra they had charged - but they denied to do so in the reply they gave me. They told me I had paid NOK 250 less than I should, because I should have paid NOK 250 extra for each of the kids.

I had to argue in 3 emails to them before they gave up the fight and paid back my NOK 250.

It is a part of this history that breakfast is NOT included.

So these are the price rules at this hotel:

- We booked a room for NOK 799 (which is reasonable).
- According to the rules we should have paid NOK 500 extra for the kids.
- If we wanted breakfast, that would cost us NOK 85 pr adult and NOK 42,50 pr kid, total of NOK 255.

TOTAL PRICE OF ROOM FOR ONE NIGHT: NOK 1384,00.

Then there are other hotels which actually give you more value for money.

Before I understood all of this, I had a plan of giving the hotel 4 of 5 points - but now the prices aren't really that good - and the attitude they showed me (even when I really had a confirmation saying the room costs NOK 799 pr night for 2 adults and 2 kids) were really bad.

The room was ok, but the bathroom was a bit worn. Beds were ok.

But all in all: The price politics and the attitude from the staff on email after the visit was really really bad. The total deal of staying here isn't better than what other hotels can give you, but they try to fool you with a low price not including kids or breakfast.

When I inquired of rate and availability I was informed that the rate was 1080kr. I stated that it was kind of high. She said it is low for Norway. WRONG. Was the highest I paid by like 100%. But I was stuck with it since it was 10pm and raining. The young guy at the desk was helpful and directed me to the free parking. She did not provide me with any direction or suggestions when I asked about what to see in town. Must be a future ex-wife. The hotel was full of Cruise people from Spain and they took over the morning breakfast which was good and had variation compared to other places. The room small and did not have a mattress on it but a foam pad. Even though I was on the 3rd floor, the window was on ground level on the back of the building with NO SECURITY LOCKS, anyone could climb in the window.

Reasonably priced hotel (by Norwegian standards!) within 10 minutes walking distance of the Fish Market/Quai (where the airport bus stops – although as there were 4 of us with luggage, we used a taxi). Clean and comfortable although the AC didn't cope well in the bedroom. They didn't have a twin room available for my friend and me on arrival early evening and we had to stand around for some time, refusing to be palmed off with a double. But the biggest problem was that, even though their room was on the 7th floor, my parents were kept awake well into the early hours by noise from the outside bar.