I have never experenced a larger mis-match between price and product. This hotel opened in 1991, and used to be known as cozy and personal. I stayed there in 2001 last time, and noticed that a refurbishment probably wasn´t far away. Now another 10 years later, the hotel is worn out, rooms are disaterous with dirty carpets, extremely dirty and dusty, bathrooms are full of soap and hair leftovers on the tiles, shower door so rusty that the tiles were brown.
We had ordered a double bed room, and got a 140-150 cm bed prepared for one person. No extra douvet or pillow in sight. Returned to the front desk and asked if this was a mistake, where the rude woman on duty said this was all they had, and we could find extra douvet and pillow wrapped in plastic bags in a locker room. No other rooms? No, just with 2 single beds - for another 100 NOK. They had already charged us 1480 NOK for the dirtiest extended single room ever. Where else do you pay 200 USD to sleep in a tiny room full of dust and dirt?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 February 2011
Hi and thank you for your review. There is no excuse for your experience. We find all comments useful and will use your experience to improve. We have already made changes to our routines regarding service and cleaning. Therefore we hope to be able to welcome you back to a better and refurbished Bakeriet in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC