Stayed at the hotel, initial view was excellent, very modern theme, very clean etc. The rooms are spaciouse and clean and the breakfast and 24hr coffe and tea in the lobby are great.
What lets this hotel down is the service, put in in one word lousy. The desk people although polite are slow and lazy to get off their bums from the office behind the desk. Maid service is a joke, turning up at my room at 5PM, after having done a days work is not on. When the room is supposedly cleaned the towels are not changed (5 days), paper cups that were on the side left (I know my fault) Plastic cup not changed. nothing wiped just the bed made up.
THe laundry service is expensive but hey this is Norway, but first you have to find a bag and labels at reception if they have any, I ended up using a carrier bag and a post it note.
Finally breakfast, fair due given here the food is excellent but again they let themselves down in the staff department. If you are working and want to have breakfast at 6.30 promptly then forget it. One poor girl working her heart out to make the food, and lay out everything is not enough. The breakfast was allways late by 5 mins or so. I know this is not a lot but in a busy lifesyle 5 mins is preciouse time.
So to sum it up, in Kristiansand where I have stayed in 5 different hotels, this is value for money, just a shame about the low number of staff and maid service.
